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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – Prioritising Customer Retention & Loyalty During Peak 2022

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

23/09/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #114

In this week’s Retail Data Show we review Q3, show consumer trends leading into Black Friday and give a Black…

22/09/22

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Event Template - Virtual Conferences-D1
On-demand Webinars
Virtual Peak Connect 2022

This is the recording of day 2 of Peak Connect 2022. Peak Connect Virtual 2022 delivered a series of online…

20/09/22

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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – Retail OMS – Should you build or buy?

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

20/09/22

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Index Tile New
Datasets
IMRG Capgemini Sales Index – August 2022

Overview August Key Highlights: In August 2022, UK online retail sales reported a -4.1% Year-on-Year decrease Month-on-Month, the industry declined…

12/09/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #113

In this week’s Retail Data Show we review August performance, show how the Football World Cup may effect Black Friday…

08/09/22

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On-demand Webinars
Weekly Retail Data Show #112

In this week’s Retail Data Show we show how August has gone so far and talk about how you can…

01/09/22

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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – The Importance of CX & Customer Retention During the Financial Squeeze

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

31/08/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #111

In this week’s Retail Data Show we delve into the lifestyle categories. We look at how technology can help CX…

25/08/22

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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – What’s Stopping Marketers Achieving Personalisation?

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

24/08/22

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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – A World Cup During the Festive Peak; an Opportunity or a Threat?

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

23/08/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #110

In this week’s Retail Data Show we review the second week of August, we delve in deep in to consumer…

18/08/22

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LinkedIn Live
Quickfire Q&A – 5 Things Shoppers Want From the Returns Experience

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

17/08/22

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Report Tile
Reports
The Product Data Challenge in the UK

What do buyers want, and how can retailers optimise their product data to match this? We live in a data-driven…

15/08/22

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Index Tile New
Datasets
IMRG Capgemini Sales Index – July 2022

Overview July Key Highlights: In July 2022, UK online retail sales reported a -2.3% Year-on-Year decrease – the best result…

12/08/22

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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – What Are The Most Common Myths About Commerce Platforms?

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

12/08/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #109

In this week’s Retail Data Show we review the first week of August and ABV rates, detail cookie usage and…

11/08/22

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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – The Power of Localised Payment Methods

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

10/08/22

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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – Is Click & Collect Back To Normal After The Pandemic?

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

05/08/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #108

In this week’s Retail Data Show we show how the market performed in July, category analysis and whether the woman’s…

04/08/22

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LinkedIn Live
Quickfire Q&A – How Retailers Can Deal With Customer Pay Disputes?

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

29/07/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #107

In this week’s Retail Data Show we show our in-depth research on customer acquisition, retention and loyalty schemes with Epsilon,…

28/07/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #106

In this week’s Retail Data Show we revise our market forecast for the rest of 2022, StoryStream show part 1…

21/07/22

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LinkedIn Live
Quickfire Q&A – How to Beat the Market & Accelerate Growth

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

20/07/22

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Report Tile
Reports
Adapting Your Retail Strategy in a Tough Climate

It’s been a tumultuous few years for online retail. Where are we now, and what can we expect to see…

20/07/22

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Adoption Rates
Optimisation Guides
International Delivery Video 1 – Adoption Rates

This video series explores the adoption rates and delivery timeframes for international delivery based on research across 300 websites in…

18/07/22

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Speed & Cost for Standard Delivery
Optimisation Guides
International Delivery Video 2 – Speed & Cost for Standard Delivery

This video series explores the adoption rates and delivery timeframes for international delivery based on research across 300 websites in…

18/07/22

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Speed & Cost for Express Delivery
Optimisation Guides
International Delivery Video 3 – Speed & Cost for Express Delivery

This video series explores the adoption rates and delivery timeframes for international delivery based on research across 300 websites in…

18/07/22

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Search Usage
Optimisation Guides
Site & Search Navigation Video 1 – Search Usage

The site search video series explores the usage and effectiveness of site search and techniques retailers can use to increase…

18/07/22

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Search Terms
Optimisation Guides
Site & Search Navigation Video 2 – Search Terms

The site search video series explores the usage and effectiveness of site search and techniques retailers can use to increase…

18/07/22

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Conversion
Optimisation Guides
Site & Search Navigation Video 3 – Conversion

The site search video series explores the usage and effectiveness of site search and techniques retailers can use to increase…

18/07/22

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Spend
Optimisation Guides
Site & Search Navigation Video 4 – Spend

The site search video series explores the usage and effectiveness of site search and techniques retailers can use to increase…

18/07/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #105

In this week’s Retail Data Show we show the last weeks retail performance along with marketing channel performance, discuss current…

14/07/22

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LinkedIn Live
Quickfire Q&A – The New Post-Covid Audiences That You (May) Have Missed

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

13/07/22

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Index Tile New
Datasets
IMRG Capgemini Sales Index – June 2022

Overview June Key Highlights: In June 2022, UK online retail sales reported a -2.8% Year-on-Year decrease – the best result…

08/07/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #104

In this week’s Retail Data Show we recap the market and category performance of June, post-purchase experience with Metapack and…

07/07/22

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Front Cover
Reports
Site Navigation and Personalisation

IMRG are excited to be working alongside Lucidworks, to conduct an important investigation into how customers navigate sites and utilise…

07/07/22

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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – How Should Retailers Approach the Metaverse?

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

04/07/22

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Event Template - Virtual Conferences-D1
On-demand Webinars
Virtual Customer Connect 2022

This is the recording of day 2 of Customer Connect 2022. We look at how you can effectively navigate the…

30/06/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #103

In this week’s Retail Data Show we review H1 showing how the year has performed so far, we host a…

23/06/22

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Report Tile
Reports
Cross Border Commerce: Insight Into International

IMRG conducted a survey to establish what countries retailers were delivering to, whether they offered cross border commerce, and in…

23/06/22

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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – Consumer Behaviour Trends in 2022

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

22/06/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #102

In this week’s Retail Data Show we discuss discounting strategies and how they are being used.

16/06/22

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Index Tile New
Datasets
IMRG Capgemini Sales Index – May 2022

Overview May Key Highlights: In May 2022, UK online retail sales reported a -8.7% Year-on-Year decrease Month-on-Month, the industry declined…

15/06/22

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Report Tile
Reports
Online Retail & Customer Chargebacks

This report, with the help of Justt, looks at how big an issue chargebacks are for UK retailers, how often…

15/06/22

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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – Rethinking Social Commerce: Live Video Shopping & UGC

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

14/06/22

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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – Unifying & Activating Your Customer Data

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

27/05/22

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Marketing Channels and ABV
Optimisation Guides
Acquisition & Retention Video 1 – Marketing Channels and ABV

IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…

26/05/22

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Conversion Rates
Optimisation Guides
Acquisition & Retention Video 2 – Conversion Rates

IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…

26/05/22

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ABV and CVR
Optimisation Guides
Acquisition & Retention Video 3 – ABV and CVR

IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…

26/05/22

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Cookies
Optimisation Guides
Acquisition & Retention Video 4 – Cookies

IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…

26/05/22

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Marketing Consent
Optimisation Guides
Acquisition & Retention Video 5 – Marketing Consent

IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…

26/05/22

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Analytics Package
Optimisation Guides
Acquisition & Retention Video 6 – Analytics Package

IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…

26/05/22

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Loyalty Schemes
Optimisation Guides
Acquisition & Retention Video 7 – Loyalty Schemes

IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…

26/05/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #100

In this week’s Retail Data Show we review the third week of May’s market results, we cover the findings of…

26/05/22

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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – Why Experience Delivery Matters in an Uncertain World

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

25/05/22

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QB Index Tile Q1 2022
Datasets
IMRG Capgemini Quarterly Benchmarking Q1 2022

The Quarterly Benchmarking Index is a report that is open to all participants in the IMRG Capgemini Online Retail Sales…

24/05/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #99

In this week’s Retail Data Show we review the second week of May’s market results, we dig in to returns…

19/05/22

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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – The Changing Face of Fraud

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

18/05/22

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Index Tile New
Datasets
IMRG Capgemini Sales Index – April 2022

Overview April Key Highlights: In April 2022, UK online retail sales reported a -12.2% Year-on-Year decrease Month-on-Month, the industry increased…

17/05/22

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Index Tile New
Datasets
IMRG Capgemini Sales Index – March 2022

Overview March Key Highlights: In March 2022, UK online retail sales reported a -25.5% Year-on-Year decrease Month-on-Month, the industry increased…

17/05/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #98

In this week’s Retail Data Show, with special guests BigCommerce, Blueshift, Epsilon Abacus, Infobip, we review the first week of…

13/05/22

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Report Tile
Reports
Optimising Customer Acquisition and Retention

IMRG conducted a survey to gather information on customer acquisition and retention with the aim to provide industry benchmarks and…

10/05/22

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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – The Future is Now: What Next for Paid Automation?

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

06/05/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #97

In this week’s Retail Data Show, with special guests Capgemini, Adobe, Avalara and Melissa Data, we review the market data…

05/05/22

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Event Template - Virtual Conferences-Delivery Summit
On-demand Webinars
Virtual Delivery Summit 2022

This is the recording of day 2 of Delivery Summit 2022, with insight covering topics such as fast delivery, what…

04/05/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #96

In this week’s Retail Data Show, with special guests Cashflows, Emarsys and Signifyd, we look into the latest weeks performance,…

21/04/22

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Index Tile
Datasets
IMRG Awin Affiliate Index – Q1 2022

The data in this index comes from the Awin platform, the UK’s largest affiliate network, looking at over 1,000 online-only…

19/04/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #95

In this week’s Retail Data Show, with special guests Avalara and ReachFive, we continue to look at how the cost…

14/04/22

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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – Direct Mail Marketing – Find Subscribers That Stick

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

13/04/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #94

In this week’s Retail Data Show, with special guests Avalara, we review the latest results from the month of March,…

08/04/22

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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – What are the barriers to scale retailers are facing today?

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

06/04/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #93

In this week’s Retail Data Show, with special guests Brightcove, Nest Performance, Productsup and Talkdesk, we look at whether the…

31/03/22

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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – What is Frictionless Logistics in Ecommerce and Why is it Important

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

30/03/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #92

In this week’s Retail Data Show, with special guests Scurri, we look at how COVID-19 has effected the retail market…

28/03/22

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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – Delivering Ecommerce Videos That Convert

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

23/03/22

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Report Tile
Reports
Online Retail Performance: Looking Back to Move Forward

As we leave 2021 behind, it seems as though a lot has changed within the space of a year. We’ve…

23/03/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #91

In this week’s jam-packed Retail Data Show, with special guests Avalara, Apptus, Salsify and Talkdesk, we look at the latest…

17/03/22

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Reports
Black Friday and Christmas Review 2021

Alongside Christmas, Black Friday is arguably the most important time of the year for many retailers.  With the support of…

15/03/22

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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – How can connected customer service drive growth?

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

11/03/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #90

In this week’s jam-packed Retail Data Show, with special guests Avalara, Scurri and StoryStream, we look at the latest data…

11/03/22

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Monthly Sales Index February 22
Datasets
IMRG Capgemini Sales Index – February 2022

Overview February Key Highlights: In February 2022, UK online retail sales reported a -26.9% Year-on-Year decrease Month-on-Month, the industry decreased…

09/03/22

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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – How can ‘Out of Home’ deliveries compliment the new hybrid working model

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

09/03/22

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Report Tile
Reports
Fashion Connect 2022: Key Learnings

IMRG’s physical Fashion Connect 2022 took place at The Hurlingham Club, in Fulham, on 9th February 2022. The day was…

04/03/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #89

In this week’s jam-packed Retail Data Show, with special guests Avalara, Emarsys and Talkdesk, we review Februarys online performance, highlighting…

04/03/22

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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – Trends Impacting Online Delivery

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

02/03/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #88

In this week’s Retail Data Show, with special guests Linnworks and OnBuy, we show how the market is performing and…

24/02/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #87

In this week’s Retail Data Show, with special guests parcelLab, Epsilon and Blueshift, we show how the market is performing,…

17/02/22

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Monthly Sales Index January 22
Datasets
IMRG Capgemini Sales Index – January 2022

Overview January Key Highlights: In January 2022, UK online retail sales reported a 24.3% Year-on-Year decrease Month-on-Month, the industry decreased…

16/02/22

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Event Template - Virtual Conferences-D1
Conferences
Virtual Fashion Connect 2022

With a focus on 2021 performance, and a look ahead to what we can expect within the industry in 2022,…

16/02/22

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Report Tile
Reports
What’s the Outlook for Online Fashion Retailers?

Supported by Certainly The world of online fashion retail is shifting, as we’ve observed rapid changes in the way that…

09/02/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #86

In this week’s Retail Data Show, with special guests Avalara, we show how the market performed in January, how cross…

03/02/22

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Mention Me Q4
Datasets
IMRG Mention Me Referral Index – Q4 2021

This index, based on data from a sample of 450 UK retailers on the Mention Me platform, tracks two metrics…

20/01/22

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AWIN q4
Datasets
IMRG Awin Affiliate Index – Q4 2021

The data in this index comes from the Awin platform, the UK’s largest affiliate network, looking at over 1,000 online-only…

20/01/22

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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – Optimising Paid Social Performance

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

19/01/22

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