After a profoundly enigmatic, tumultuous, and perhaps even anxiety-ridden peak period, where many retailers struggled to meet delivery demands due to strikes, now, more than ever, retailers should start to think of ways to gain trust and take back control.

We are glad to partner with Scurri to uncover the truth behind what it takes to get there. IMRG conducted a survey of 1,000 UK respondents, aged between 18-54+, asking them a range of delivery-orientated questions. These questions were unbiased, with a generous amount of answers to choose from to increase reliability.

Read on to find interesting information which will inform and/or complement your delivery strategy for 2023.

Download this report to find out:

  • Reviews

    How to use them to your advantage and what influences customers to leave negative delivery reviews?

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    Is the future green for ecommerce? and where should we focus our sustainable efforts?

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    Delivery Offers

    What do customers want?

  • Download full report