IMRG is the UK's industry association for online retail

Membership
Membership
Retailer Benefits

Benchmark your performance

Access industry-leading data and insight

Network with your peers

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Solution Provider Benefits

Become part of IMRG's voice

Advance your market strategy

Share thought leadership

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Data & Reports
Data & Reports
Latest Data Indexes
- IMRG Capgemini Sales Index June 2017 (reporting May)
  
  19/06/2017
  
  IMRG Capgemini Sales Index Summary June 2017
- IMRG MetaPack Delivery Index - June 2017
  
  12/06/2017
  
  IMRG Metapack UK Delivery Index Summary June 2017
- Quarterly Benchmarking Q1 2017
  
  30/05/2017
  
  IMRG E-Retail and M-Retail Quarterly Sales Index
IMRG Insight
Latest Insights
- Five things we learned at the IMRG Personalisation Forum
  
  10/04/2017
  
  The first IMRG Personalisation Forum of the year took place on 30 March 2017 at The Grand Connaught Rooms. Monetate and IMRG hosted a roundtable discussion about online retail personalisation, what it means today, what is current best practice, and where it will go.
- Five things we learned from IMRG’s performance management forum
  
  09/03/2017
  
  On March 2nd 2017, Thunderhead hosted our latest Performance Management Forum in their London offices. We discussed our latest Quarterly Benchmark results and the latest in performance management with IMRG members from a range of online retail sectors.
- Understanding shopper expectations around delivery – survey
  
  24/03/2017
  
  We’re now conducting our ninth annual Consumer Home Delivery Review, supported by Blackbay and maru/edr. This 50-question survey provides a highly comprehensive view of what shoppers want and expect from online delivery
View all Insights
Events
Events
Featured Events
- IMRG Legal Forum (Jun)
  
  10:00 AM on 28/06/2017 Bond Dickinson
  
  IMRG, in conjunction with Bond Dickinson, will be hosting the next Legal Forum.
- IMRG Personalisation through segmentation forum
  
  9:00 AM on 04/07/2017 Central London
  
  The IMRG Personalisation through data segmentation forum will focus on first steps of personalisation through building, and expanding current data sets.
- Packaging Best Practice Forum 2017
  
  9:30 AM on 05/09/2017 BMA House, Tavistock Square, London
  
  The IMRG – Woodway Packaging Best Practice Forum 2017 is designed to help online retailers address the conflicting challenges and increasing opportunities presented by packaging.
Media
Media
Menu Item
- A record monthly increase for March delivery volumes
  
  25/04/2017
  
  March saw the steepest month-on-month growth in the history of the IMRG MetaPack UK Delivery Index, with volumes up +18.7% on February 2017 and +22.7% on March 2016.
- Easter and election influence online sales growth in April
  
  17/05/2017
  
  UK online retail sales were up +13.9% year-on-year (YoY) in April, according to the latest figures from the IMRG Capgemini e-Retail Sales Index. It was only up +4.3% on March when a higher rate might have been expected.
- Solid Growth For Online Sales As Average Spend Through Mobile Devices Rises
  
  21/04/2017
  
  UK online retail sales were up +13% year-on-year (YoY) in March, according to the latest figures from the IMRG Capgemini e-Retail Sales Index. This represents a solid performance as Easter fell in March in 2016 while it was in April this year.
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