IMRG is the UK's industry association for online retail

Membership
Membership
Retailer Benefits

Benchmark your performance against hundreds of leading retailers

Understand your data using our market tracker comprising 14 sectors and hundreds of metrics, split by device

Improve your performance with access to our industry best practice reports and events

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Solution Provider Benefits

Meet retailers at both large and intimate events

Speak on panels to demonstrate your ecommerce expertise

Boost your retail presence with thought-leadership content opportunities

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Data & Reports
Data & Reports
Latest Data Indexes
- IMRG Capgemini Sales Index March 2019 (reporting February 2019)
  
  20/03/2019
  
  IMRG Capgemini Sales Index Summary March 2019
- IMRG MetaPack Delivery Index - February 2019
  
  18/02/2019
  
  IMRG Metapack UK Delivery Index Summary February 2019, reporting January 2019.
- Quarterly Benchmarking Q4 2018
  
  28/02/2019
  
  IMRG E-Retail and M-Retail Quarterly Sales Index
IMRG Insight
Latest Insights
- How do traffic and sales growth for online retail align?
  
  07/12/2017
  
  A comparison of traffic data from Hitwise and online retail sales data from IMRG has revealed that, broadly speaking, growth patterns for online retail traffic and sales are fairly consistent.
- Sector by Sector Online Retail Growth Forecast - 2019
  
  22/01/2019
  
  For the first time, IMRG can reveal its 2019 online retail growth forecast by sector.
- Traffic patterns over Black Friday and Christmas period 2017
  
  07/02/2018
  
  This insight article uses data from Hitwise to illustrate trends and developments around the share of traffic to online retail sites this year over the Black Friday and Christmas trading period – and analyses what these trends tell us.
View all Insights
Events
Events
Featured Events
- Delivery Summit
  
  9:00 AM on 22/05/2019 One America Square
  
  Back for it's second year the IMRG Delivery Summit is where the focus is on debating and progressing a series of key logistics themes, identified by IMRG’s Delivery Retail Advisory Board
- IMRG Customer Connect Conference
  
  9:30 AM on 26/06/2019 Cavendish Conference Centre
  
  Get the lastest retail trends and data at the IMRG Customer Connect which focuses 100% on the customer...
- IMRG Data Webinar – Building a Checklist to Cover all Brexit Scenarios
  
  2:00 PM on 25/04/2019 Online
  
  Join IMRG and GFS in a follow up to our recent Data Breakfast debate, as we consider what contingencies you should be putting in place, so you can both protect existing EU revenues and ensure continuity of trade as well as open the gateway to international ecommerce growth – at the same time.
Media
Media
Menu Item
- Shopper Satisfaction with Online Delivery Falls
  
  28/03/2019
  
  LONDON UK – March 26, 2019: New research has tracked a notable decline in shopper satisfaction with online delivery, after several years of it remaining stable.
- Smartphone Now Dominant Device for Buying Online
  
  05/03/2019
  
  LONDON UK – 5 March, 2019: A major milestone in online retail has been passed as, for the first time, shoppers spent more money through their smartphones when accessing UK retail sites than either of the other two major device types – desktop or tablet – according to quarterly data from the IMRG Capgemini e-Retail Sales Index.
- Unseasonably Warm Weather Inspires Strongest Online Retail Performance in Six Months
  
  19/03/2019
  
  LONDON UK – March 20, 2019: February’s unexpectedly warm weather inspired a revival in online retail sales last month, as the industry recorded its strongest growth (+9.4% YoY) in six months, according to the IMRG Capgemini eRetail Sales Index.
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