IMRG is the UK's industry association for online retail

Membership
Membership
Retailer Benefits

Benchmark your performance against hundreds of leading retailers

Understand your data using our market tracker comprising 14 sectors and hundreds of metrics, split by device

Improve your performance with access to our industry best practice reports and events

More info
Solution Provider Benefits

Meet retailers at both large and intimate events

Speak on panels to demonstrate your ecommerce expertise

Boost your retail presence with thought-leadership content opportunities

More info
Data & Reports
Data & Reports
Latest Data Indexes
- IMRG Capgemini Sales Index May 2019 (reporting April 2019)
  
  03/06/2019
  
  IMRG Capgemini Sales Index Summary May 2019
- IMRG MetaPack Delivery Index - June 2019
  
  14/06/2019
  
  IMRG Metapack UK Delivery Index Summary June 2019, reporting May 2019.
- Quarterly Benchmarking Q1 2019/20
  
  03/06/2019
  
  IMRG E-Retail and M-Retail Quarterly Sales Index
IMRG Insight
Latest Insights
- How do traffic and sales growth for online retail align?
  
  07/12/2017
  
  A comparison of traffic data from Hitwise and online retail sales data from IMRG has revealed that, broadly speaking, growth patterns for online retail traffic and sales are fairly consistent.
- Sector by Sector Online Retail Growth Forecast - 2019
  
  22/01/2019
  
  For the first time, IMRG can reveal its 2019 online retail growth forecast by sector.
- Traffic patterns over Black Friday and Christmas period 2017
  
  07/02/2018
  
  This insight article uses data from Hitwise to illustrate trends and developments around the share of traffic to online retail sites this year over the Black Friday and Christmas trading period – and analyses what these trends tell us.
View all Insights
Events
Events
Featured Events
- IMRG Customer Connect Conference
  
  8:00 AM on 26/06/2019 Cavendish Conference Centre
  
  Get the lastest retail trends and data at the IMRG Customer Connect which focuses 100% on the customer...
- IMRG Data Summit 2019
  
  8:00 AM on 19/09/2019 Cavendish Conference Centre
  
  The IMRG Data Summit gives attendees unparalleled insight into our wealth of unique datasets, as we interrogate a range of them to examine and debate the latest trends and developments we are tracking – and help ensure you are best positioned to make the most of the opportunities they throw up and improve your performance.
- IMRG Data Webinar - Navigation Bar vs Search Bar
  
  2:00 PM on 03/07/2019 Online
  
  Join IMRG, Maginus, and Apptus in our Data Webinar and learn which methods of searching are most likely to lead to a conversion.
Media
Media
Menu Item
- Easter Fails to Provide Boost for Subdued Online Retail Sales in April
  
  21/05/2019
  
  LONDON UK - May 21, 2019: After a disappointing first quarter, Easter failed to deliver a boost to online retail sales, with April recording sales growth of just +5.2% Year-on-Year (YoY), according to the latest IMRG Capgemini eRetail Sales Index.
- Late Easter Spells Subdued Growth for Online Retail In March
  
  24/04/2019
  
  LONDON UK – April 24, With no repeat of last year’s Beast from the East snowstorms and a later Easter pushing back holiday spend, the online retail industry recorded growth of just +5% Year-on-Year (YoY) in March against a tough comparator last year
- Shopper Satisfaction with Online Delivery Falls
  
  28/03/2019
  
  LONDON UK – March 26, 2019: New research has tracked a notable decline in shopper satisfaction with online delivery, after several years of it remaining stable.
Blog