IMRG is the UK's industry association for online retail

Membership
Membership
Retailer Benefits

Benchmark your performance against hundreds of leading retailers

Understand your data using our market tracker comprising 14 sectors and hundreds of metrics, split by device

Improve your performance with access to our industry best practice reports and events

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Solution Provider Benefits

Meet retailers at both large and intimate events

Speak on panels to demonstrate your ecommerce expertise

Boost your retail presence with thought-leadership content opportunities

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Data & Reports
Data & Reports
Latest Data Indexes
- IMRG Capgemini Sales Index - December 2019
  
  10/01/2020
  
  IMRG Capgemini Sales Index Summary December 2019
- IMRG Data Report - UK Consumer Home Delivery Review 2019/20
  
  13/11/2019
  
  This IMRG report, the eleventh in the series, is supported by GFS and Maru/Matchbox, is a ‘deep-dive’ review that has established a unique place in the area of online delivery research, asking more than 50 questions consistently focussed around online fulfilment and delivery.
- Quarterly Benchmarking Q3 2019/20
  
  14/01/2020
  
  IMRG E-Retail and M-Retail Quarterly Sales Index
IMRG Insight
Latest Insights
- How do traffic and sales growth for online retail align?
  
  07/12/2017
  
  A comparison of traffic data from Hitwise and online retail sales data from IMRG has revealed that, broadly speaking, growth patterns for online retail traffic and sales are fairly consistent.
- Sector by Sector Online Retail Growth Forecast - 2019
  
  22/01/2019
  
  For the first time, IMRG can reveal its 2019 online retail growth forecast by sector.
- Traffic patterns over Black Friday and Christmas period 2017
  
  07/02/2018
  
  This insight article uses data from Hitwise to illustrate trends and developments around the share of traffic to online retail sites this year over the Black Friday and Christmas trading period – and analyses what these trends tell us.
View all Insights
Events
Events
Featured Events
- Fashion Connect 2020
  
  8:00 AM on 26/02/2020 1 America Square
  
  For all fashion retailers who want to understand how the various product categories are performing, in granular detail, and how to improve their online performance – converting casual browsers into advocates and optimising your proposition for success in the coming decade – Fashion Connect is for you.
- IMRG Data Breakfast – Optimising Cross-Border Delivery Propositions
  
  8:00 AM on 06/02/2020 London
  
  Join IMRG at this special Data Breakfast, where we will look at the regional cross-border distribution of orders from UK retailers and examine shopper expectations in various key markets to help you develop your propositions.
- IMRG Data Webinar - What to do now about secure customer authentication (SCA)
  
  2:00 PM on 22/01/2020 Online
  
  Join IMRG and J.P. Morgan as we look at what retailers should look to put in place to ensure they don’t fall foul of the authorities and what impact the new secure customer authentication requirements have on any work retailers undertake on the checkout from now on.
Media
Media
Menu Item
- IMRG Black Friday and Christmas Online Retail Sales Forecast 2019
  
  13/11/2019
  
  Online retail has posted consistently slow growth throughout 2019. Is the upcoming peak period likely to change retail's fortunes?
- Is 2019 the year ‘Black Friday’ stops being on Black Friday?
  
  29/11/2019
  
  Over time, ‘Black Friday’ has stopped being restricted to a single day of discounting, with campaigns instead often extending over a weekend, a week, or even the whole of November. So when, we may wonder, actually is Black Friday this year?
- Online sales soar in November to record the highest growth of the year
  
  17/12/2019
  
  Despite forecasts of poor turnouts and a number of retailer boycotts, November’s annual discount days set online sales soaring last month, with a growth rate of +16.4% Year-on-Year (YoY), according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers.
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