The IMRG Team

Andrew McClelland has been involved in ecommerce since the late 90’s and IMRG since 2002. Having held many senior roles at IMRG, Andrew has a unique insight into the development of online retail, changing consumer trends and the challenges that incorporating a digital offering into a more traditional retail proposition presents.
Andrew is leading our activities around delivery, fulfilment and supply chain. Working with retailers and suppliers to get the most out of this important element of eRetail. Improving the customer promise, utilising technology, adopting automation and providing insight on the commercial demands of fulfilment are all areas of interest.

Andy has worked at the heart of the online retail industry since 2010, during which time he has become a leading figure in analysing and presenting on the ecommerce industry through a busy programme of webinars, roundtables, executive lunches and conferences. Andy has very strong expertise and knowledge across multiple areas of online retail, and is the UK’s leading expert on Black Friday.

Davinder manages commercial opportunities for our tech vendor partners, to identify new business opportunities in order to generate revenue, improve profitability and help your organisation grow.

Ellie is responsible for content creation at IMRG, including writing our bi-weekly blogs, sub-editing blog submissions from the membership, writing ecommerce market reports, writing copy for the website and marketing email campaigns, creating copy for social media channels, and producing collateral for events.

James Roper is the Founder Emeritus of IMRG, the UK e-commerce industry association, which he served as Chief Executive Officer from 1990 until May 2013, and then as its Chairman until May 2018. James was formerly vice president of EMOTA, the European e-commerce industry association.

Acknowledged as having a unique and holistic insight into the sector’s evolution, James was frequently a keynote speaker and chairman at e-commerce conferences worldwide.
 
In the 1980’s James was business development director for New Media Productions and Convergent Communications, where he was instrumental in creating a number of the very first e-retail pilot projects.

With over 25 years' experience launching and developing IT, digital, retail
and ecommerce Media, including brands such as Adtech, TFM and
ECommerce Expo, and for much of the last decade IMRG, the UK’s
ecommerce association, Justin has developed a deep understanding of
these communities, and offers a broad perspective of what makes these
fast-moving markets tick.

Justin remains dedicated to building high value professional networking
communities, delivering to them the market intelligence, insight, and
knowledge they require to drive business growth.

Matthew is responsible for all of the data and market reporting that IMRG publish. He produces the IMRG CapGemini Retail Index which is the largest and longest running eCommerce benchmark in the UK.

Matthew also regularly provides data presentations to our retail members explaining the latest trends in ecommerce. Matthew is the first point of contact for our retail members.

He has valuable retail experience having worked as an analyst for a top UK retailer and at one the largest online marketplaces in the world.

Milita is an assistant analyst with an academic background on finance and business analytics. She is responsible for liaising with retail members to ensure accurate and consistent data collection and unifying complex data sets to analyse for IMRG'S market reporting.

Oleksiy is responsible for building commercial relationships with companies that provide services to the eCommerce Industry. Oleksiy has successfully built multiple bespoke approaches for many companies helping them address relevant decision makers within the UK’s eCommerce Industry while also generating business opportunities.

Tom manages all aspects of IMRG’s operations and CRM. His role includes the production and delivery of IMRG’s busy programme of virtual and in-person events, webinars and social media casts, and he overseas creative production for IMRG’s reports, blogs and other membership output.

Masha is supporting IMRG in delivering the insight programme for the ever changing payments environment as well as providing valuable advice to members on the latest developments in the payments industry.

She is a Principal Consultant at Payment Options Ltd and also a Board Advisor to Limonetik as well as a Non Executive Director at two UK fintechs: PaySME and Trust Payments. She brings over two decades of experience working within the payments industry and prior to consulting held a number of senior appointments within the payments industry including at MasterCard, Visa, Microsoft, Cybersource and Ingenico.

Her core focus is within online and omnichannel payments and she has a track record in delivering complex payment solutions for a broad range of merchants from Enterprise to SMEs as well as for Payment Facilitators and Marketplaces. Masha is a frequent speaker at conferences, events and webinars as well as making appearances on BBC and in various publications such as Financial Times and the ES and a broad range of technology press.