Discover how our community works
Grow your business through the power of
data, analysis, and insight
Benchmark your business through the power of data
Gain access to critical benchmarking data and analyse your own ecommerce performance against the market. We report on over 80 key performance metrics, from customer funnel and marketing channel data, to returns and customer acquisition / retention data.
Benchmark your business
Benchmark your own performance against over 200 leading retailers and let the numbers inform your business growth strategy. Begin to track monthly and weekly online sales data across 40 market categories, from beauty to DIY and womenswear.
Real-time market data
The Digital Dashboard offers immediate granular intelligence on specific market sectors. With instant comparison to your own sales data. you can gain the information you need to inform strategy.
Inspire your ecommerce strategy through expert analysis
Adapt your business
Gain unique insight into the “what, where, why and how” of online customer behaviour. IMRG tracks the online performance of hundreds of retailers. This unique source of data addresses dozens of different performance metrics derived from more than £30 billions of sales.
Discover the trends
Our data experts provide independent analysis of trends happening across all sectors of the ecommerce market, empowering you with the knowledge to enhance your ecommerce business.
Unlock key analysis
You'll gain access to a comprehensive programme of webinars, conferences, reports and networking events. Our experts present key analysis of ecommerce data, giving you the insight needed to optimise strategy and drive results.
Gain access to unique insight to grow your business
Grow your business
You can increase your online revenue and improve the operational and commercial value of your business, by addressing areas of improvement for adaption, optimisation and growth.
Implement best practice
Increase your online sales by identifying the success factors behind top-performing online retailers, and through implementing best practice for ecommerce growth.
Get expert knowledge
Combine IMRG’s expert advice with the insight and best practice offered by our technology partner community (derived from their own customer data sets) and you have the golden ticket to grow your online sales.
Personalised market insight
Gather your team for a 90-minute presentation and gain tailored recommendations to grow your online business. We put the IMRG knowledge base and our expert analysts at your disposal, revealing your personalised performance ranking across all of our key metrics.
Introducing the new Digital Dashboard KPI Hub
The new KPI Hub will allow you to track the industry average of 30+ vital ecommerce metrics, from marketing revenue split to site search usage, enabling you to enhance your customer journey – from start to finish.
“IMRG is really well organised and is hugely beneficial in the way they bring together industry experts to discuss best practice and learnings. The market insight that we receive is invaluable in benchmarking Andrew Martin’s performance against the rest of the market.”
“IMRG gives us access to really high quality and deep knowledge into the ecommerce and delivery industry. IMRG are thought leaders and provide a data hub for e-commerce and delivery. Being part of the community has helped us achieve our commercial goals by giving us leads and making us more visible in the UK market.”
“IMRG insights provide us with the market context that enables Revolution Beauty to understand where we are doing well & where we need to improve. All of this data and insight feeds into our optimisation & customer roadmap.”
“Being able to see data trends from similar sized businesses and those within the same sector is hugely beneficial for me and my team. Being able to compare your own trends gives you either comfort or concern! Sharing successes and failures is definitely where we benefit most from being part of the IMRG community.”
“Our relationship is a dynamic, 2-way conversation. Our ideas are welcome and heard. It’s not as straightforward as we provide the data, IMRG provides the insight; we work together to understand our business and the market.”
“IMRG brings together a high calibre of industry experts to discuss very timely and relevant topics. IMRG also provides essential and timely industry data via the Digital Dashboard, followed up with the opportunity to deep dive into specific topics and network at their frequent lunches.“
“IMRG provides valuable data and insight, brings peers together, and represents members with industry views. The data is very helpful for competitor reporting to shareholders/board members. It also helps with personal development of my team members through exposure to industry peer group discussions”