IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against the clock to quiz our special guest experts around key issues facing the industry.

This weeks topic was ”The Changing Face of Fraud’, with Ed Whitehead Managing Director, Europe at , answering questions such as: What are the primary types of fraud you see? Have some increased and others decreased recently? & What role does customer experience have in mitigating fraud?