IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against the clock to quiz our special guest experts around key issues facing the industry.

This weeks topic was ‘Is Click & Collect Back To Normal After The Pandemic?’, with Nick Williams, Head of Strategic Partners & Product at PayPoint plc, answering questions such as: Have you seen any changes in shopper behaviour driven by the cost-of-living spikes? Are you seeing OOH demand return to pre-pandemic levels? & What sort of Black Friday are you anticipating?