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ParcelLab

We connect online retailers with their customers to help them exceed the limits of the best possible shopping experienceWith real-time monitoring of every single order, we identify relevant events for the customer and enable a personal, individual and emotional customer communication – supported by machine learning.

Retail and Covid-19: 5 key delivery and returns talking points

With the shops that were temporarily shuttered due to the coronavirus all set to open up again over the coming weeks, albeit with stricter restrictions on visitor numbers and all sorts of health and safety features, how much share of their sales will online have taken?

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