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Contact us: press@imrg.org /  +44(0) 203 696 0980.

UK online sales exceed £130 billion in 2016, fuelled by sales growth on smartphones

UK online sales exceed £130 billion in 2016, fuelled by sales growth on smartphones

16/01/2017

£133bn was spent online with UK retailers in 2016. The results demonstrate an exceptional performance for online retail in 2016, exceeding IMRG and Capgemini’s forecast of 11% growth for the year and unexpectedly reversing a trend of declining growth rates over the past few years.

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Black Friday discounting sees lowest ever basket value for electricals

Black Friday discounting sees lowest ever basket value for electricals

20/12/2016

The IMRG Capgemini eRetail Sales Index has revealed the extent to which retailers slashed prices on Black Friday weekend, with the Index recording tumbling average basket values for numerous online retail sectors.

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IMRG Christmas Day online sales forecast 2016

IMRG Christmas Day online sales forecast 2016

14/12/2016

IMRG, supported by SimilarWeb data, estimates that total spend on online retail sites on Christmas Day will reach £805m* – a +10.1% increase on the £728m spent on the same day in 2015.

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IMRG – Black Friday online sales performance update

IMRG – Black Friday online sales performance update

29/11/2016

IMRG, supported by SimilarWeb data, estimates that total spend on online retail sites on Black Friday 2016 was £1.23bn* – a +12.2% increase on the £1.1bn spent on the same day in 2015 and almost a quarter lower than the original forecast growth of +16%.

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Use of next day delivery may be key for Black Friday weekend

Use of next day delivery may be key for Black Friday weekend

24/11/2016

The latest data from IMRG and MetaPack reveals that use of next day delivery services was at its second-highest rate yet recorded in October – and how widely it is promoted to shoppers over the coming Black Friday weekend may be key to enabling fulfilment operations to work efficiently.

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October online sales growth at highest rate since Black Friday 2014

October online sales growth at highest rate since Black Friday 2014

17/11/2016

The IMRG Capgemini eRetail Sales Index has revealed the value of online retail sales grew +18.9% year-on-year (YoY) in October. This was building on a comparatively low rate in October 2015, but it still represents the highest YoY growth rate in any month since November 2014.

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IMRG Black Friday online retail forecast 2016

IMRG Black Friday online retail forecast 2016

14/11/2016

IMRG, supported by SimilarWeb data, is forecasting that £6.77bn will be spent on UK online retail sites over the Black Friday peak period this year, covering the period Monday 21 – Monday 28 November 2016, as the annual Christmas shopping event continues to evolve in duration and scale.

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Online retail sales growth running 37% ahead of expectation | IMRG

Online retail sales growth running 37% ahead of expectation | IMRG

08/11/2016

In spite of the continuing economic uncertainty facing the UK – particularly following the Brexit vote in June – online retail sales have been far stronger than anticipated so far in 2016, according to data from IMRG and Capgemini

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Non-EU destinations accounting for a greater share of online orders post-Brexit

Non-EU destinations accounting for a greater share of online orders post-Brexit

26/10/2016

The IMRG Capgemini eRetail Sales Index has revealed online sales growth of +16% year-on-year (YoY) in September. The September performance tops off a strong quarter, with the Index recording the highest quarterly growth (+17%) since Q1 2014, and notably coinciding with the period following Brexit.

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Quarter following Brexit experiences strongest online sales growth since Q1 2014

Quarter following Brexit experiences strongest online sales growth since Q1 2014

19/10/2016

The IMRG Capgemini eRetail Sales Index has revealed online sales growth of +16% year-on-year (YoY) in September. The September performance tops off a strong quarter, with the Index recording the highest quarterly growth (+17%) since Q1 2014, and notably coinciding with the period following Brexit.

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Comexposium Group announces launch of a UK edition of its E-commerce one-to-one event in Monaco

Comexposium Group announces launch of a UK edition of its E-commerce one-to-one event in Monaco

17/10/2016

Comexposium Group and IMRG, the UK’s online retail association, are today announcing the launch of a new UK-focused edition of a Monaco-based exclusive business summit for e-commerce heads.

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More orders using ‘next day’ delivery than ‘economy’ for first time

More orders using ‘next day’ delivery than ‘economy’ for first time

26/09/2016

Online retail order growth was up 18.2% year-on-year in August, according to the latest data from the IMRG MetaPack UK Delivery Index, as shopper confidence appears to be showing some resilience following the Brexit decision.

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August heatwave and consumer confidence boosts online sales

August heatwave and consumer confidence boosts online sales

19/09/2016

The IMRG Capgemini eRetail Sales Index has revealed online sales growth of 16% year-on-year (YoY) in August. The strong performance is in stark contrast to August 2015, during which the Index recorded a growth of just 5%.

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Online customer retention rate at record high

Online customer retention rate at record high

24/08/2016

The latest data from IMRG and Capgemini has revealed some evidence that online retailers are focusing more on retaining existing customers than acquiring new ones. The active customer retention rate reached a record high of 36.4% during the period May to July 2016, a full five percentage points up on the same quarter last year.

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Cross-border order volumes at record high following Brexit

Cross-border order volumes at record high following Brexit

22/08/2016

The volume of online retail orders being sent cross-border was at a record high for July, according to the latest data from the IMRG MetaPack UK Delivery Index. July represents the first full month of data we have had since the EU referendum result on 23 June.

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Heavy discounting spurs highest online sales growth in 20 months

Heavy discounting spurs highest online sales growth in 20 months

17/08/2016

The IMRG Capgemini eRetail Sales Index has revealed online sales growth of +19% year-on-year (YoY) in July – a 20-month high for the Index, continuing a stronger-than-expected 2016 for online retail.

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Retail Reimagined The Digitally Remastered High Street – A new report by IMRG

Retail Reimagined The Digitally Remastered High Street – A new report by IMRG

08/08/2016

Ecommerce is becoming by default the digital ground on which society will build its future economy. For ecommerce to serve society as the means to a new wealthier, safer, fairer, caring culture, all of its participants need to be involved in helping shape it.

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Why are online-only retailers growing faster than multichannel ones?

Why are online-only retailers growing faster than multichannel ones?

08/08/2016

For around a year now, the IMRG Capgemini Sales Index has been tracking a consistent gap in online retail revenue growth rates – with online-only retailers up +24.8% year-to-date (Jan to June) and multichannel retailers back on +9.5%.

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Cross-border basket value falls following Brexit

Cross-border basket value falls following Brexit

25/07/2016

Online retail delivery volumes were up +10.3% year-on-year in June (+1.6% on May) according to the IMRG MetaPack UK Delivery Index.

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Online Sales Continue to Soar Despite Referendum Uncertainty

Online Sales Continue to Soar Despite Referendum Uncertainty

19/07/2016

19th July, 2016 – The IMRG Capgemini eRetail Sales Index has revealed online sales growth of 17% year-on-year (YoY) in June, as the Index continued to perform strongly in spite of other indicators of falling consumer confidence around the EU Referendum.

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