Acquisition & Retention
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Quickfire Q&A – How Retailers Can Improve Their Customer Experience?
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Weekly Retail Data Show #109
In this week’s Retail Data Show we review the first week of August and ABV rates, detail cookie usage and…
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Virtual Customer Connect 2022
This is the recording of day 2 of Customer Connect 2022. We look at how you can effectively navigate the…
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Acquisition & Retention Video 1 – Marketing Channels and ABV
IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…
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Acquisition & Retention Video 2 – Conversion Rates
IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…
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Acquisition & Retention Video 3 – ABV and CVR
IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…
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Acquisition & Retention Video 4 – Cookies
IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…
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Acquisition & Retention Video 5 – Marketing Consent
IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…
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Acquisition & Retention Video 6 – Analytics Package
IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…
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Acquisition & Retention Video 7 – Loyalty Schemes
IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…
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Already a member? Login to view now Weekly Retail Data Show #98
In this week’s Retail Data Show, with special guests BigCommerce, Blueshift, Epsilon Abacus, Infobip, we review the first week of…
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Optimising Customer Acquisition and Retention
IMRG conducted a survey to gather information on customer acquisition and retention with the aim to provide industry benchmarks and…
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Virtual Delivery Summit 2022
This is the recording of day 2 of Delivery Summit 2022, with insight covering topics such as fast delivery, what…
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Quickfire Q&A – Direct Mail Marketing – Find Subscribers That Stick
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Weekly Retail Data Show #93
In this week’s Retail Data Show, with special guests Brightcove, Nest Performance, Productsup and Talkdesk, we look at whether the…
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Quickfire Q&A – Delivering Ecommerce Videos That Convert
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Quickfire Q&A – Optimising Paid Social Performance
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Quickfire Q&A – Incremental Measurement & Attribution
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
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Customer Acquisition & Retention Video 1 – Market Benchmarks
This video reveals the market average rates for acquiring new customers and shows in detail which product sectors and company…
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Customer Acquisition & Retention Video 2 – Email
This video reveals the industry average open rates and click through rates for different types of email segmentation. It also…
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Customer Acquisition & Retention Video 3 – Voucher Codes
This video shows the effectiveness of voucher codes in acquiring new customers and how often existing customers use them. It…
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Retail – Driving Customer Loyalty In A Digital Era
Supported by Emarsys Summary Much has been written about the massive changes that the pandemic has wrought on to the…
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Quickfire Q&A – Subscriptions Models in Ecommerce
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data expert, Andy Mulcahy, goes…
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The 3 pillars of customer loyalty
Supported by Epsilon Summary Last year was a tough one for retailers globally. As coronavirus-enforced national and regional lockdowns were…
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