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Acquisition & Retention

Acquisition & Retention

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Event Template - Virtual Conferences-D1
On-demand Webinars
Virtual Fashion Connect 2024

Gain a deep understanding of the online fashion industry’s current outlook, performance against 2023 forecasts, and expected growth trends. Our…

09/02/24

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On-demand Webinars
Peak Connect Virtual 2023

This is the recording of Peak Connect Virtual 2023. Peak Connect Virtual 2023 is here to help you overcome challenges…

19/09/23

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Reports
Build Lasting Customer Connections With Better Digital Experiences

We are thrilled to present you with our ‘Build Lasting Customer Connections With Better Digital Experiences’ report, supported by Epsilon.…

31/08/23

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On-demand Webinars
Weekly Retail Data Show #156

In this week’s Retail Data Show we look at: August week 3 online performance Understanding social commerce with Bazaarvoice Snippets…

24/08/23

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Reports
The Power Of Personalisation & AI In Ecommerce

It is with great pleasure to present you with ‘The Power Of Personalisation And AI In Ecommerce’ report, supported by…

15/08/23

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On-demand Webinars
Weekly Retail Data Show #152

In this week’s Retail Data Show we look at: July week 3 online performance Logistics: preparing for peak Email opt-ins…

27/07/23

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On-demand Webinars
Weekly Retail Data Show #151

In this week’s Retail Data Show we look at: July week 2 online performance Why AI alone isn’t a silver…

20/07/23

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Report Front Cover
Reports
Ecommerce Leaders’ Opinions On Growth Strategies For 2023

We are thrilled to present you with our ‘Ecommerce Leaders’ Opinions On Growth Strategies For 2023’ report, supported by Glopal,…

17/07/23

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Reports
Customer Acquisition & Retention – An Optimisation Guide 2023

We are delighted to present you with our ‘Customer Acquisition and Retention – An Optimisation Guide 2022/3’ report, supported by…

04/07/23

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Event Template - Virtual Conferences-D1
On-demand Webinars
Customer Connect Virtual 2023

This is the recording of Customer Connect Virtual 2023. In this special edition of our weekly data show, we revealed…

27/06/23

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On-demand Webinars
Fashion Connect Virtual 2023

This is the recording of day 2 of Fashion Connect 2023. In this recording we discuss key industry topics, considering…

13/02/23

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LinkedIn Live
Quickfire Q&A – How Retailers Can Improve Their Customer Experience?

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

14/10/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #109

In this week’s Retail Data Show we review the first week of August and ABV rates, detail cookie usage and…

11/08/22

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On-demand Webinars
Virtual Customer Connect 2022

This is the recording of day 2 of Customer Connect 2022. We look at how you can effectively navigate the…

30/06/22

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Marketing Channels and ABV
Optimisation Guides
Acquisition & Retention Video 1 – Marketing Channels and ABV

IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…

26/05/22

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Conversion Rates
Optimisation Guides
Acquisition & Retention Video 2 – Conversion Rates

IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…

26/05/22

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ABV and CVR
Optimisation Guides
Acquisition & Retention Video 3 – ABV and CVR

IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…

26/05/22

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Cookies
Optimisation Guides
Acquisition & Retention Video 4 – Cookies

IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…

26/05/22

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Marketing Consent
Optimisation Guides
Acquisition & Retention Video 5 – Marketing Consent

IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…

26/05/22

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Analytics Package
Optimisation Guides
Acquisition & Retention Video 6 – Analytics Package

IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…

26/05/22

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Loyalty Schemes
Optimisation Guides
Acquisition & Retention Video 7 – Loyalty Schemes

IMRGs Customer Acquisition and Retention study focuses on three main areas – marketing channels, cookies and loyalty. The insights will…

26/05/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #98

In this week’s Retail Data Show, with special guests BigCommerce, Blueshift, Epsilon Abacus, Infobip, we review the first week of…

13/05/22

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Report Tile
Reports
Optimising Customer Acquisition and Retention

IMRG conducted a survey to gather information on customer acquisition and retention with the aim to provide industry benchmarks and…

10/05/22

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Event Template - Virtual Conferences-Delivery Summit
On-demand Webinars
Virtual Delivery Summit 2022: Video Recording

This is the recording of day 2 of Delivery Summit 2022, with insight covering topics such as fast delivery, what…

04/05/22

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LinkedIn Live
Quickfire Q&A – Direct Mail Marketing – Find Subscribers That Stick

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

13/04/22

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Event Template - Weekly Data Show-D1
On-demand Webinars
Weekly Retail Data Show #93

In this week’s Retail Data Show, with special guests Brightcove, Nest Performance, Productsup and Talkdesk, we look at whether the…

31/03/22

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LinkedIn Live
Quickfire Q&A – Delivering Ecommerce Videos That Convert

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

23/03/22

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Linkedin Live Event Tile For Website
LinkedIn Live
Quickfire Q&A – Optimising Paid Social Performance

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

19/01/22

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LinkedIn Live
Quickfire Q&A – Incremental Measurement & Attribution

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…

04/11/21

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Optimisation Guides
Customer Acquisition & Retention Video 1 – Market Benchmarks

This video reveals the market average rates for acquiring new customers and shows in detail which product sectors and company…

30/06/21

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Optimisation Guides
Customer Acquisition & Retention Video 2 – Email

This video reveals the industry average open rates and click through rates for different types of email segmentation. It also…

30/06/21

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Optimisation Guides
Customer Acquisition & Retention Video 3 – Voucher Codes

This video shows the effectiveness of voucher codes in acquiring new customers and how often existing customers use them. It…

30/06/21

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Reports
Retail – Driving Customer Loyalty In A Digital Era

Supported by Emarsys Summary Much has been written about the massive changes that the pandemic has wrought on to the…

01/06/21

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Subscriptions Models in Ecommerce
LinkedIn Live
Quickfire Q&A – Subscriptions Models in Ecommerce

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data expert, Andy Mulcahy, goes…

01/06/21

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Reports
The 3 pillars of customer loyalty

Supported by Epsilon Summary Last year was a tough one for retailers globally. As coronavirus-enforced national and regional lockdowns were…

16/02/21

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