Acquisition & Retention
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Weekly Retail Data Show #98
In this week’s Retail Data Show, with special guests BigCommerce, Blueshift, Epsilon Abacus, Infobip, we review the first week of…
Optimising Customer Acquisition and Retention
IMRG conducted a survey to gather information on customer acquisition and retention with the aim to provide industry benchmarks and…
Virtual Delivery Summit 2022
This is the recording of day 2 of Delivery Summit 2022, with insight covering topics such as fast delivery, what…
Quickfire Q&A – Direct Mail Marketing – Find Subscribers That Stick
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
Weekly Retail Data Show #93
In this week’s Retail Data Show, with special guests Brightcove, Nest Performance, Productsup and Talkdesk, we look at whether the…
Quickfire Q&A – Delivering Ecommerce Videos That Convert
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
Quickfire Q&A – Optimising Paid Social Performance
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
Quickfire Q&A – Incremental Measurement & Attribution
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data experts go against…
Customer Acquisition & Retention Video 1 – Market Benchmarks
This video reveals the market average rates for acquiring new customers and shows in detail which product sectors and company…
Customer Acquisition & Retention Video 2 – Email
This video reveals the industry average open rates and click through rates for different types of email segmentation. It also…
Customer Acquisition & Retention Video 3 – Voucher Codes
This video shows the effectiveness of voucher codes in acquiring new customers and how often existing customers use them. It…
Retail – Driving Customer Loyalty In A Digital Era
Supported by Emarsys Summary Much has been written about the massive changes that the pandemic has wrought on to the…
Quickfire Q&A – Subscriptions Models in Ecommerce
IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data expert, Andy Mulcahy, goes…
The 3 pillars of customer loyalty
Supported by Epsilon Summary Last year was a tough one for retailers globally. As coronavirus-enforced national and regional lockdowns were…