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Lucidworks

Lucidworks connects experiences throughout the entire user journey to meet customer and employee intent in the moment. Lucidworks Connected Experience Cloud (CXC) makes it easy for customers to capture user signals and create personalised search, browse, and discovery experiences.

The world’s largest brands, including Lenovo, Footlocker, Macy’s, Goop and PwC rely on Lucidworks’ suite of products to power digital commerce, customer experience, and workplace applications that delight customers and empower employees.
Learn more at Lucidworks.com.

2022 Summer Predictions: What Can Retailers Expect?

  By Emily Black, Content Executive and Analyst at IMRG Summer is usually a time for jetting off abroad, flowers…

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The New Normal: Grocery Stores Are Forced to Uplevel Digital Experience

For most grocers who focus on the in-store experience, with enticing biscuit displays and thoughtfully positioned sweets near check out, they were scrambling to bring their online systems and shops into the new decade. Here’s how to do it.

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The Four Keys to Brand Loyalty for Online-First Shoppers

The Four Keys to Brand Loyalty for Online-First Shoppers By Garrett Schwegler, Program Manager – GTM and Solutions, Lucidworks We’re halfway…

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Coronavirus impact: where will automation in retail be accelerated?

Some retailers are using automation in warehouses or delivery, but so many retailer processes – in stores, online, and throughout head offices – have the potential to be automated. For this week’s blog we wanted to assess what impact the coronavirus pandemic may have on retail’s relationship with automation.

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The art of the virtual queue

Virtual queues are being implemented or considered in or outside shops, as retailers – from Asda to John Lewis – look to ensure they can exert some crowd control without turning away people approaching their doors showing a willingness to spend.

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The Year Ahead: What Will Retail & Consumer Behaviour Look Like In 2022?

  By Ben Sillitoe Every year, department store chain John Lewis publishes its How We Shop, Live and Look report,…

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When Will Retailer Discounting Campaigns Launch In 2021?

By Ben Sillitoe Hello peak trading, my old friend. It’s here to disrupt retail again. We’ve officially moved into golden…

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Focus on Fashion

  By Emily Black, Content Executive and Analyst at IMRG With IMRG’s Fashion Connect events (day one, physical; day two,…

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