Asian or Hispanic man using smartphone mobile payment shopping online with icon customer network connection on screen and connecting with omni channel system. Older man is satisfied with CRM system

Keeping up appearances: Engaging shoppers with pro-active comms during lockdown

 Care20

CaRe20 – Caring for Retail during Covid-19

 Blog Tile

Covid-19 and retail: keeping customer conversations going in a lockdown

A person holding a box of food with "Stay home we deliver" sticker.

Coronavirus – How to deal with unexpected spikes in online demand

 Person In Shop

All jumbled right now: retail in a time of coronavirus

 A digital countdown timer with the time remaining

Countdown clocks on websites: good or bad retail practice?

Omnichannel Best Practices in 2020

 double exposure image of virtual human 3dillustration on programming and learning technology

Retail technology: assessing the next impactful innovation

 Container Cargo ships and containers in shipyard at sunrise.

What do customers actually want when it comes to delivery?

What does good look like in 21st century fashion retail?

What consumers want and how to give it to them

 delivery service via modern technology

What constitutes a best-in-class delivery service in 2020?

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