Online Retail Data & Reports

Our reports provide unique insight into the online retail market, helping to inform your commercial and strategic decisions.

These reports cover emerging trends and developments. Past topics include the implications of Brexit, the logistics of click & collect, and the multi-device consumer journey in online retail.

We track 40 KPIs in our Quarterly Benchmark, giving you unique access to information about the online market’s performance, and providing context for your own results.

Our Delivery Index tracks figures and trends in online delivery, which can inform your approach and help you measure your own performance.

Participate in our Sales Index to build in-depth understandings of your performance against your UK online retail peers.

IMRG Capgemini Sales Index - July 2020

IMRG Capgemini Sales Index - July 2020

21/07/2020

Sales Index July 2020 (Reporting June 2020)

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Delivery Week 2020 Report

Delivery Week 2020 Report

07/07/2020

The Covid-19 pandemic has fast-tracked many industry developments and delivery innovations that have long been discussed. Despite the devastating impact it will have on certain aspects of the retail industry, many businesses will emerge on the other side with new propositions and find themselves stronger than before.

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Building for Competitive Growth

Building for Competitive Growth

29/06/2020

Consumers’ needs and expectations are changing and whilst the majority tend to change their behaviours slowly, digital is accelerating this pace of change. This report highlights some of these changes and influences, with our report partner, Proximis, providing thought leadership as we provide suggested actions for consideration.

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IMRG Capgemini Sales Index - June 2020

IMRG Capgemini Sales Index - June 2020

17/06/2020

Sales Index June 2020 (Reporting May 2020)

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IMRG Capgemini Sales Index - May 2020

IMRG Capgemini Sales Index - May 2020

10/06/2020

Sales Index May 2020 (Reporting April 2020)

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IMRG Capgemini Sales Index - April 2020

IMRG Capgemini Sales Index - April 2020

05/05/2020

Sales Index April 2020 (Reporting March 2020)

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IMRG Capgemini Sales Index - March 2020

IMRG Capgemini Sales Index - March 2020

31/03/2020

Sales Index March 2020 (Reporting February 2020)

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Quarterly Benchmarking Q4 2019/20

Quarterly Benchmarking Q4 2019/20

24/03/2020

IMRG E-Retail and M-Retail Quarterly Sales Index

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Retail in the 2020s – Embracing Green to Turn Red into Black

Retail in the 2020s – Embracing Green to Turn Red into Black

13/03/2020

This is an IMRG report, supported by Logistics Reply. The Review examines how, by combining the need for provenance, compliance, brand protection and sustainability through technology, retailers can satisfy the new emboldened, ethically-aware consumer.

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IMRG Capgemini Sales Index - February 2020

IMRG Capgemini Sales Index - February 2020

28/02/2020

Sales Index February 2020 (Reporting January 2020)

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