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Covid Impact

Covid Impact

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Optimisation Guides
The Covid Customer Video 1 – New Customers

This video shows new customer order rates during the pandemic, multichannel vs pureplay new customer rates and if new or…

22/10/21
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Video 2 Conversion Rates
Optimisation Guides
The Covid Customer Video 2 – Conversion Rates

This video shows eCommerce conversion rates during the pandemic and product sector conversion rates during lockdown.

22/10/21
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Optimisation Guides
The Covid Customer Video 3 – Were New Customers Big Spenders?

This video shows if new customers were spending more or less than existing customers and new customer average basket values.

22/10/21
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Optimisation Guides
The Covid Customer Video 4 – Repeat Customers

This video shows repeat purchase rates of new customers during Covid and market benchmarks for new customers making a second…

22/10/21
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Video 5 Marketing Channels
Optimisation Guides
The Covid Customer Video 5 – Marketing Channels

This video shows which marketing channel is best for new customers, if SEO or paid search is best for acquiring…

22/10/21
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Digital Transformation in a Post-Covid
LinkedIn Live
Quickfire Q&A – Digital Transformation in a Post-Covid World

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data expert, Andy Mulcahy, goes…

08/06/21
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How has the Pandemic Changed Online Delivery?
LinkedIn Live
Quickfire Q&A – How has the Pandemic Changed Online Delivery?

IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data expert, Andy Mulcahy, goes…

11/05/21
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Reports
What long-term impacts will the coronavirus have on online delivery?

Supported by Amazon Shipping Summary Leading into the coronavirus outbreak, customer expectation around delivery seemed to be hardening. According to…

06/08/20
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