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ReBOUND

ReBOUND is uniquely built for eCommerce to solve online retailers global returns problems.

Introducing an integrated global returns solution to make the reverse logistics for online purchases cost-effective and hassle-free.  ReBOUND is a simple solution with a transparent process to give the retailer and consumer end-to-end visibility of the return journey, enabling improved customer service and faster refund transaction.

ReBOUND underpins and supports your cross-border initiatives using local knowledge to enhance the return experience for your customers and making it easy for you to recover items worldwide, so you can stay focused on selling your products in the global market.

The ReBOUND returns portal offers your customers multi-channel return options using local carriers which are familiar to the end customer and eCommerce culture to aid consumer confidence in your returns policy and gain repeat business.

Consumer returns should be an opportunity to stand out against your competitors. With ReBOUND, you will.

Top Ways To Improve The Post-Purchase Customer Experience

  By Ellie-Rose Davies, Content Executive at IMRG Optimising the post-purchase customer experience is crucial for customer acquisition and retention.…

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Future Gazing: Great Expectations for Online Retail in 2024

  By Ellie-Rose Davies, Content Executive, IMRG After a difficult year for online retail in 2023, with consistent declines reported…

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Optimise Your Data & Hit Key Customer Touchpoints

  By Ellie-Rose Davies, Content Executive at IMRG Too often are retailers looking to improve their online performance and meet…

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Hello Retail Returns Debate, Our Old Friend

  By Ben Sillitoe, retail journalist and IMRG content contributor The emotive subject of retail returns has leapfrogged up the…

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Retail and Covid-19: 5 key delivery and returns talking points

With the shops that were temporarily shuttered due to the coronavirus all set to open up again over the coming weeks, albeit with stricter restrictions on visitor numbers and all sorts of health and safety features, how much share of their sales will online have taken?

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Loan rangers: retail’s rental revolution gathers pace

More and more retailers are establishing lines that work well as rental ranges, building propositions that cross over into subscriptions – which can help strengthen customer relationships – or which operate in tandem with re-commerce and recycling strategies.

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5 examples of sustainable thinking in online retail

by Ben Sillitoe Wherever you stand on the issue of the global climate crisis, it is unlikely that you managed…

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How to Turn Your Fashion Returns into a Profitable (and Sustainable) Rental Service

By Emily Cotterill, Head of Sustainability, ReBOUND Returns The fashion retail sector’s been coming under fire lately. Between the changing demands…

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