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ReBOUND

About

ReBOUND is uniquely built for eCommerce to solve online retailers global returns problems.

Introducing an integrated global returns solution to make the reverse logistics for online purchases cost-effective and hassle-free.  ReBOUND is a simple solution with a transparent process to give the retailer and consumer end-to-end visibility of the return journey, enabling improved customer service and faster refund transaction.

ReBOUND underpins and supports your cross-border initiatives using local knowledge to enhance the return experience for your customers and making it easy for you to recover items worldwide, so you can stay focused on selling your products in the global market.

The ReBOUND returns portal offers your customers multi-channel return options using local carriers which are familiar to the end customer and eCommerce culture to aid consumer confidence in your returns policy and gain repeat business. 

Consumer returns should be an opportunity to stand out against your competitors. With ReBOUND, you will.


Uploaded Content

Why returns are key for sportswear brands

Why returns are key for sportswear brands

29/08/2018

International returns management solution, ReBOUND, have conducted a large amount of research into the returns space over the last 5 years to outline key shopper behaviour trends. Read on to discover the findings of their investigation....

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How to improve customer experience with better returns messaging

How to improve customer experience with better returns messaging

17/05/2018

For modern retailers, getting returns right can be a major challenge. From L.L. Bean’s policy change drama earlier this year to the ongoing debate about shopper preferences and the rise of ‘try before you buy’, there’s a lot of uncertainty over what to offer and how to make the experience as painless as possible. And it seems, no matter how much retailers try to keep pace with customer demand, it might not be enough. This article will explain how returns messaging improves customer experience....

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7 Ways To Improve Your Online Retail Returns

7 Ways To Improve Your Online Retail Returns

17/07/2017

A greater focus than ever is now being placed on providing a top-notch shopping journey for customers – with a visually-impactful website that’s able to offer a seamless and straightforward process to buy. But one piece of the jigsaw puzzle is still missing among many retailers’ offering – and that’s returns. This article will offer 7 ways to improve your online retail returns....

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What are the "Game Changers" in eCommerce?

What are the "Game Changers" in eCommerce?

06/08/2014

A brief run-down of our favourite points raised at the IMRG e-retail conference 'Connect' this July....

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Returns are now a Game-Changer

Returns are now a Game-Changer

29/07/2014

Inspired by the recent World Cup hype and July’s IMRG theme ...

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Facing Up To The Global eCommerce Returns Challenge

Facing Up To The Global eCommerce Returns Challenge

12/05/2014

The online retailing world as we know it is coming to an end. The age of eCommerce returns is dawning. It’s time for your company to evolve or get left behind....

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