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Esendex

Conversation Powered by Your Customers

From SMS and WhatsApp to multi-channel mobile journeys, Esendex helps you deliver business messaging that puts the power in your customers’ hands. Drive engagement, conversation and action in the channels your customers are most comfortable using.

With over 46,000 customers globally, we’re well placed to help retailers build communication strategies from simple logistics notifications through to cutting edge conversational marketing campaigns. That’s why our mobile retail solutions are valued by ecommerce operators and retailers alike, from Argos to Zara.

SMS solutions for retail

Send and receive SMS and integrate it with your existing apps and software.

Rich Messaging

Create richer, more interactive conversation with your customers

WhatsApp for Business API

Harness the power of the world's most popular messaging app.

Voice

Customisable interactive voice response and outbound voice services for enhance customer support and satisfaction.

Mobile Journeys

Build mobile first experiences for promotions, payments and interactive data capture.

Email

Fully managed email services to support your commerce objectives.

Managed Services

With over 20 years of experience, we have the knowledge and expertise to help with everything from basic set up and integration, to a fully managed service.
Overcoming the Current Challenges Faced by Ecommerce

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Delivery Success: The Future Landscape of Ecommerce Fulfilment

  By Emily Black, Content Executive and Analyst at IMRG In April 2022, we conducted a survey of 300 UK…

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3 Ways to Increase Customer Acquisition & Retention

  By Emily Black, Content Executive and Analyst at IMRG In the first half of 2022, it’s become more apparent…

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Ocado

How Ocado drive customer and staff engagement
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