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Esendex
Conversation Powered by Your Customers
From SMS and WhatsApp to multi-channel mobile journeys, Esendex helps you to deliver business messaging that puts the power in your customers’ hands. Drive engagement, conversation and action in the channels your customers are most comfortable using.
With over 46,000 customers globally, we’re well placed to help retailers build communication strategies from simple logistics notifications through to cutting-edge conversational marketing campaigns. That’s why our mobile retail solutions are valued by e-commerce operators and retailers including Argos and Zara.
SMS solutions for retail
Send and receive SMS and integrate it with your existing apps and software.Rich Messaging
Create richer, more interactive conversation with your customersWhatsApp for Business API
Harness the power of the world's most popular messaging app.Voice
Customisable interactive voice response and outbound voice services for improved customer engagement and support.Mobile Journeys
Build mobile first experiences for promotions, payments and interactive data capture.Managed Services
With over 20 years of experience, we have the knowledge and expertise to help with everything from basic set-up and integration through complex workflows to fully managed services.Mid-November Insights: Black Friday Trends Unveiled, Agility Unleashed
By Ellie-Rose Davies, Content Executive at IMRG We are now in the ‘centre of the hurricane’, namely mid-November, and…
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Ecommerce Payments ‘Done Right’ According To Industry Experts
By Ellie-Rose Davies, Content Executive at IMRG With the ever-changing landscape of customer preferences and advances in technology, retailers are…
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Proven Methods To Skyrocket Your Online Performance This Peak (2023)
By Ellie-Rose Davies, Content Executive at IMRG Peak trading is drawing close, and retailers are working hard to skyrocket their…
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Check It Out: Tactics To Offer A Unique Checkout Experience
By Ellie-Rose Davies, Content Executive at IMRG The cost-of-living crisis has increased buyers’ hesitancy, leading to skyrocketing checkout bounce rates…
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Optimise Your Data & Hit Key Customer Touchpoints
By Ellie-Rose Davies, Content Executive at IMRG Too often are retailers looking to improve their online performance and meet…
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How Retailers Can Experience Growth On & Around Key Retail Events
By Ellie-Rose Davies, Content Executive at IMRG Around big retail events, such as Mother’s Day just passed, Easter, Black Friday,…
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‘I’m Loyal Babe’: Are Loyalty Schemes The Money-Making Machines?
By Ellie-Rose Davies, Content Executive at IMRG There has been much debate around the value of loyalty schemes given that many customers…
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…And A Happy New Year: Are Good Tidings In Store For 2023?
By Ellie-Rose Davies, Content Executive at IMRG We wished you a merry Christmas, and now we are wishing you a…
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Black Friday 2022: IMRG’S Preview Part 1
By Ellie-Rose Davies, Content Executive at IMRG Black Friday has come around rather quickly this year, so there is…
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Overcoming the Current Challenges Faced by Ecommerce
By Ellie-Rose Davies, Content Executive at IMRG If you’ve been struggling to keep your revenue and sales afloat, you’re…
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Delivery Success: The Future Landscape of Ecommerce Fulfilment
By Emily Black, Content Executive and Analyst at IMRG In April 2022, we conducted a survey of 300 UK…
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3 Ways to Increase Customer Acquisition & Retention
By Emily Black, Content Executive and Analyst at IMRG In the first half of 2022, it’s become more apparent…
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