Sales Index July 2021

IMRG Capgemini Sales Index – July 2021

Smartphone Customer Funnel video 8 – Final Conclusions

Smartphone Customer Funnel video 7 – Apps

Smartphone Customer Funnel video 6 – Payment Options

Smartphone Customer Funnel video 5 – Checkout Delivery

Customer Acquisition & Retention Video 1 – Market Benchmarks

Customer Acquisition & Retention Video 2 – Email

Customer Acquisition & Retention Video 3 – Voucher Codes

Site Search and Navigation Optimisation Video 1 – Search

Site Search and Navigation Optimisation Video 2 – Navigation

Checkout Optimisation Video 1 – Address and Recipient Page

Checkout Optimisation Video 2 – Delivery Section

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