Woman using cell phone with 5 gold star customer satisfaction graphic

Multichannel retail focus: Customer loyalty programmes

Holiday season. female in sparkle gold sequin santa hat with credit card browsing high fashion retail online store and on a smartphone while sitting on divan in the modern living room at Christmas.

Lessons learnt from Lockdown 1.0

Happy young woman open cardboard box satisfied with purchase online shop order sit on sofa at home, smiling lady customer receive unpack parcel look inside, postal shipping courier service concept

Six ways to retain customers acquired during the pandemic

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Covid-19 and retail: keeping customer conversations going in a lockdown

Variation men's newsboy cap stack in clothing store. Large group of hats are placed in a row, stack together. Many different textured & pattern.

Year-round customer retention strategies will ensure all your ‘peakies’ are blinders