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Online Shopping Habits of the Post-Pandemic EU Consumer

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Mastering Your Retail Strategy in a Post-Brexit, Post-Pandemic World

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Building a Customer Acquisition Strategy for Black Friday Success

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Six ways to ramp up customer retention in an uncertain climate

‘Clicks and Mortar’ – Is it Adapt or Die for the Pure-play Retailer?

How Retailers Are Using Brand Partnerships To Encourage Brand Loyalty

The Four Keys to Brand Loyalty for Online-First Shoppers

Man using Laptop and credit card payment shopping online with icon customer network connection on screen and connecting with omni channel system. Older man satisfied with CRM system

Effective acquisition channels for multi-channel retailers in 2021

Data analysis

Agility and flexibility – the key to forecasting for AW21

Happy young woman customer open parcel box sit on sofa

Retail Leaders focus: top tips for customer retention

Woman using cell phone with 5 gold star customer satisfaction graphic

Multichannel retail focus: Customer loyalty programmes

Holiday season. female in sparkle gold sequin santa hat with credit card browsing high fashion retail online store and on a smartphone while sitting on divan in the modern living room at Christmas.

Lessons learnt from Lockdown 1.0