Infobip is a global cloud communications platform that enables businesses to build connections across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, contact center, chatbot and identity solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.
With over fifteen years of industry experience, Infobip has expanded to 70+ offices across six continents. It offers natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 190+ countries connected directly to over 750 telecom networks.
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Moments - Customer Engagement Hub With Moments, your customer engagement campaigns finally get the reach, relevance, and response they deserve. Including 360° customer view, campaign builder, cross-channel orchestration and wide reach via lots of channels.
Conversations - Cloud Contact Centre Solution Transform your Contact Center into a competitive advantage. Infobip Conversations is a digital-first cloud contact center solution. Designed to improve customer and agent experience through seamless omnichannel interactions in a unified and simple workspace.
Answers Chatbot builder The intelligent Chatbot building platform. Create and deploy a smart virtual assistant that supports your customer service and sales results by bringing a new level of automation, speed, and availability.
People - Customer Data Platform Unify data. Unlock insights. People connects insights from all your touchpoints to unlock a 360° view of your customer so that you can do what you do best: provide exceptional customer experiences.