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• Data & Reports

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  Latest Data Indexes

  • IMRG Capgemini Sales Index September 2016 (reporting August)

    

    14/09/2016

    IMRG Capgemini Sales Index Summary July 2016

  • IMRG MetaPack Delivery Index - August 2016

    

    19/09/2016

    IMRG Metapack UK Delivery Index Summary August 2016

  • Quarterly Benchmarking Q2 2016

    

    23/08/2016

    IMRG E-Retail and M-Retail Quarterly Sales Index

• IMRG Insight

  Latest Insights

  • IMRG Brexit Poll

    

    12/07/2016

    IMRG questioned 23 senior ecommerce professionals (Heads of Ecommerce, CEOs, Managing Directors and Marketing Directors) between 6th and 8th July, two weeks after the EU referendum. The respondents include both multichannel and online-only merchants. The retailers were asked if they have experienced any slowdown in sales following the Brexit vote and also whether they have seen any increase in traffic and/or sales from international customers.

  • Trend watch - August 2016

    

    04/08/2016

    We know you are very busy people – so each month we now provide a summary of the recent trends we’ve been tracking to ensure you didn’t miss anything. This edition is July reporting June data.

  • What logistics trends can we expect to impact peak this year?

    

    06/07/2016

    What logistics trends can we expect to impact peak this year? We recently published our preview report for peak 2016, supported by Salmon.

  View all Insights
• Events

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  Featured Events

  • China e-Commerce Delegation to Visit London (IMRG Supported)

    

    9:00 AM on 19/10/2016 Various

    IMRG is hosting a delegation from our Chinese partner organisation, the China International Electronic Commerce Centre (CIECC), in London on the 19th and 20th October 2016 and invites you to join us.

  • IMRG Membership Christmas Drinks

    

    6:30 PM on 08/12/2016 TBC

    Our annual Christmas drinks held in central London. Our way of saying thanks to the membership.

  • Legal Forum - Brexit Impact and Retail Pricing

    

    10:00 AM on 06/10/2016 Bond Dickinson

    IMRG, in conjunction with Bond Dickinson, will be hosting the next Legal Forum on the morning of Thursday 6th October in Central London.

• Media & Comment

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  Latest Press Releases

  • August heatwave and consumer confidence boosts online sales

    

    19/09/2016

    The IMRG Capgemini eRetail Sales Index has revealed online sales growth of 16% year-on-year (YoY) in August. The strong performance is in stark contrast to August 2015, during which the Index recorded a growth of just 5%.

  • More orders using ‘next day’ delivery than ‘economy’ for first time

    

    26/09/2016

    Online retail order growth was up 18.2% year-on-year in August, according to the latest data from the IMRG MetaPack UK Delivery Index, as shopper confidence appears to be showing some resilience following the Brexit decision.

  • Online customer retention rate at record high

    

    24/08/2016

    The latest data from IMRG and Capgemini has revealed some evidence that online retailers are focusing more on retaining existing customers than acquiring new ones. The active customer retention rate reached a record high of 36.4% during the period May to July 2016, a full five percentage points up on the same quarter last year.

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