Menu

• Membership

  Membership

  • FREE Online Benchmarking
  • Retailers
  • Solution Providers
  • Solution Provider Directory
  • IMRG Advisory Board

  Retailer Benefits

  • Benchmark your performance
  • Access industry-leading data and insight
  • Network with your peers

  More info

  Solution Provider Benefits

  • Become part of IMRG's voice
  • Advance your market strategy
  • Share thought leadership

  More info
• Data & Reports

  Data & Reports

  • Sales Indexes
  • Delivery Index
  • Quarterly Benchmark
  • Quarterly Operational Reviews
  • IMRG Reports
  • Cross-Border Country Guides

  Latest Data Indexes

  • IMRG Capgemini Sales Index September 2017 (reporting August)

    

    20/09/2017

    IMRG Capgemini Sales Index Summary September 2017

  • IMRG MetaPack Delivery Index - September 2017

    

    29/09/2017

    IMRG Metapack UK Delivery Index Summary September 2017

  • IMRG UK Consumer Home Delivery Review 2017

    

    22/09/2017

    The IMRG – BluJay UK Consumer Home Delivery Review 2017 is a study of online fulfilment requirements. In addition to exploring customer satisfaction, this report anticipates UK consumers’ expectations and needs.

• IMRG Insight

  Latest Insights

  • 1/3 of all website visits begin on the homepage – IMRG Quarterly Benchmark Q2 2017

    

    06/09/2017

    New metrics in IMRG's Quarterly Benchmark reveal that just over a third of all visits to the average retailer will start on the home page.

  • Analysis — Weather and the Home & Garden Sector

    

    13/09/2017

    IMRG has examined 2016 weather patterns and matched them with Home & Garden performance.

  • Next-day delivery settled into a very reliable pattern?

    

    11/10/2017

    In August 2017, the percentage of orders using next-day and specified-day delivery reached a peak for the year so far, according to the IMRG Metapack Delivery Index.

  View all Insights
• Events

  Events

  • All IMRG Events
  • Previous Events
  • IMRG Event Videos
  • IMRG Event Photos

  Featured Events

  • IMRG Dinner - Reviewing Checkout abandonment ahead of peak

    

    6:30 PM on 19/10/2017 Central London

    We will explore the challenges of reducing checkout abandonment during peak trading times.

  • IMRG Dinner. Discovery, personalisation and revenue – how to win in mobile

    

    6:30 PM on 26/10/2017 The Beaumont, London

    This intimate dinner is designed to provide retailers with key learnings around product discovery, mobile personalisation and m-commerce

  • IMRG Legal Forum (Oct)

    

    10:00 AM on 18/10/2017 Bond Dickinson Offices, London

    IMRG, in conjunction with Bond Dickinson, will be hosting the final Legal Forum 2017.

• Media

  Media

  • Press Releases
  • Retailer Ranking
  • IMRG in the Press
  • Contact IMRG

  Menu Item

  • Impact of Amazon Prime Day evident in July online retail sales

    

    15/08/2017

    UK online retail sales were up +11% year-on-year (YoY) in July, according to the latest figures from the IMRG Capgemini e-Retail Sales Index. This was the lowest July growth rate for the Index in four years (since July 2013), although it was building on a high growth rate recorded in July last year (when it was +18.6%). Growth for online sales so far in 2017 (Jan-Jul) is +12%.

  • Second-lowest June growth for online retail sales since 2001

    

    19/07/2017

    UK online retail sales were up +9.5% year-on-year (YoY) in June, according to the latest figures from the IMRG Capgemini e-Retail Sales Index. This was the second-lowest June growth rate for the Index since 2001 (only time it has been lower in June was 2014, when it was +9.3%). It was also the first time growth has dipped into single-digit territory since October 2015.

  • Solid Growth For Online Sales As Average Spend Through Mobile Devices Rises

    

    21/04/2017

    UK online retail sales were up +13% year-on-year (YoY) in March, according to the latest figures from the IMRG Capgemini e-Retail Sales Index. This represents a solid performance as Easter fell in March in 2016 while it was in April this year.

• Blog

Search