IMRG’s Trusted Advisors group is made up of a selection of industry voices who share insights into today’s challenges, trends and what matters most to professionals in our field. Their input is invaluable for helping IMRG shape the future of our events and data tracking.
Meet the Advisors

Patrick Osborne
Manager, Customer & Marketing Analytics, QVC

Patrick Osborne
Manager, Customer & Marketing Analytics, QVC

Victoria Coe
Founder, KinKind

Victoria Coe
Founder, KinKind

Vikki James
Category Manager, Harrods

Vikki James
Category Manager, Harrods

Alessandro Zulberti
Senior UX Researcher, Victorinox

Alessandro Zulberti
Senior UX Researcher, Victorinox
Senior UX researcher focused on how user insight shapes product and commercial decisions. Works at the intersection of research, design, and delivery, with particular interest in how evidence is interpreted, simplified, or lost under pressure. Experienced across non-profit, luxury, and retail contexts. Actively exploring how AI-powered systems affect usability, trust, and decision-making.

Catherine Rees
eCommerce Manager, Numatic

Catherine Rees
eCommerce Manager, Numatic

David Allen
Head of Digital, Purely Diamonds

David Allen
Head of Digital, Purely Diamonds

Edward Scott-Finnigan
Head of eCommerce, ULaw

Edward Scott-Finnigan
Head of eCommerce, ULaw

Jennifer North
Head of Digital Experience, Hobbycraft

Jennifer North
Head of Digital Experience, Hobbycraft

Steve Hammond
Head of eCommerce, Weird Fish
