IMRG’s Quickfire Q&A is the latest video-cast for essential eCommerce and retail insight! Every week IMRG’s data expert, Andy Mulcahy, goes against the clock to quiz our special guest experts around key issues facing the industry.

This LinkedIn Live focussed on ‘Conversational Commerce in Post Purchase’ with Andrew Gough, Vice President of Global Sales at HelloDone, answering questions such as; What does conversational commerce mean in post purchase? What role will Click and Consult have as we emerge from covid? and Why post purchase can close the gap on omnichannel experiences?