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Customer Connect Live 2025

Date: Jun 17 2025
Time: 8:30 am - 5:00 pm
Location: The Royal Horseguards Hotel, London
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Customer Connect Live 2025

Date: Jun 17 2025
Time: 8:30 am - 5:00 pm
Location: The Royal Horseguards Hotel, London

At this roundtable conference, you’ll discover best practices for creating exceptional customer experiences and staying ahead of the latest trends driving online growth.

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Weekly Data Show: Customer Connect Special

Date: Jun 19 2025
Time: 2:00 pm - 3:00 pm
Location: Extended webinar
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Weekly Data Show: Customer Connect Special

Date: Jun 19 2025
Time: 2:00 pm - 3:00 pm
Location: Extended webinar

Customer Connect Virtual is an extended webinar revealing the latest insights and strategies from eCommerce leaders and experts.

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Join us for our next Virtual Roundtable! Retailers discuss customer retention Strategies For 2025

Retailers Discuss…Optimising cost to serve

Date: Jul 02 2025
Time: 11:00 am - 12:00 pm
Location: Online Roundtable
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Retailers Discuss…Optimising cost to serve

Date: Jul 02 2025
Time: 11:00 am - 12:00 pm
Location: Online Roundtable

Join us for our next virtual roundtable, where you’ll meet with fellow retailers and industry experts to explore new strategies for optimising your cost to serve.

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Leaders’ Lunch – H1 Review and Half Year Forecast

Date: Jul 09 2025
Time: 11:30 am - 4:00 pm
Location: 34 Mayfair, London
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Leaders’ Lunch – H1 Review and Half Year Forecast

Date: Jul 09 2025
Time: 11:30 am - 4:00 pm
Location: 34 Mayfair, London

This IMRG Leaders’ Lunch will provide a detailed review of the eCommerce industry’s performance during H1, highlighting key trends, challenges, and opportunities.

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Growth Summit 2025

Date: Sep 24 2025
Time: 8:45 am - 3:00 pm
Location: ExCeL London
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Growth Summit 2025

Date: Sep 24 2025
Time: 8:45 am - 3:00 pm
Location: ExCeL London

Growth Summit is the first event of its kind that brings together the UK’s top 250 retail leaders for an exclusive, invitation-only event.

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Black Friday Review

Leaders’ Lunch – Black Friday 2025 Review

Date: Dec 10 2025
Time: 11:30 am - 4:00 pm
Location: The Dorchester, 53 Park Ln, London
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Leaders’ Lunch – Black Friday 2025 Review

Date: Dec 10 2025
Time: 11:30 am - 4:00 pm
Location: The Dorchester, 53 Park Ln, London

Join us for an exclusive festive-themed Leaders’ Lunch, where eCommerce directors and heads of departments will gather to review and reflect on the key takeaways from this year’s Black Friday performance.

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Christmas Connect

Christmas Connect – Black Friday 2025 Review

Date: Dec 11 2025
Time: 9:45 am - 4:00 pm
Location: The Royal Horseguards Hotel, London
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Christmas Connect – Black Friday 2025 Review

Date: Dec 11 2025
Time: 9:45 am - 4:00 pm
Location: The Royal Horseguards Hotel, London

Join us as we reveal the eCommerce performance results from Black Friday 2025.

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Interested in sharing your knowledge, or building brand awareness through virtual and physical ecommerce networking events?

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