In this week’s webinar (Thu 26th Feb) we will share the latest data from our Online Retail Index and provide exclusive insights that will help you to consider your delivery & returns strategies in 2026. Benchmark your performance and approach against the industry!
Our Online Retail Index, representing over £30bn in online spend, will share the latest total market trend lines, with weekly benchmarking data. January saw declines across the sector, but has February brought any improvement? We’ll look at what the numbers are showing and what it means for retailers.
We’ll also focus on delivery and returns. As customer’s post-purchase expectations continue to rise, we will consider the factors that can aid positive word of mouth and long-term retention. We’ll share exclusive IMRG data ahead of our Delivery & International Connect event in March, highlighting the top opportunities for 2026.
Joining us this week are experts from Linnworks and nShift, who will share actionable advice on fine tuning your delivery and returns strategy.
Your eCommerce update
Hear how the total online market is performing with IMRG’s weekly data
Contextual analysis
Learn about the factors that may be influencing online performance
Delivery & returns optimisation
Discover how to optimise your delivery & returns propositions in 2026
Industry expert advice
Benefit from industry expert advice that can help shape your approach to growth
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