In this week’s show (Thu 29th Jan) we will put our focus on AI, looking at how retailers are using it to support performance as we move through 2026. Drawing on insight from our recent retailer survey, we’ll explore where AI is being used today, where it is delivering value, and where it is proving less effective.
We’ll start the show with our weekly eCommerce update, sharing performance data up to w/c 18 January to give a clear indication of how the total market is performing so far this year.
We’ll then present findings from our AI research, covering levels of adoption, the most common use cases, where AI is planned to be introduced this year, where retailers are seeing the strongest returns, and where impact has been more limited.
The session will feature practical insight from 26PMX, RevLifter, and Price Trakker, who will share their guidance on how retailers can prepare for AI, shape their approach, and focus on the areas most likely to deliver results.
Expect coverage on areas such as: Generative AI, Agentic AI, complex applications of AI, content generation, chatbots and virtual assistants, micro-audience targeting, cheaper generative options, AI for images and visuals, and much more.
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