In this week’s show (Thu 31st Jul), IMRG will provide their weekly eCommerce update, revealing benchmarking data for w/c 20th July for you to take back to your team. Plus, you will learn how to optimise eCommerce returns with consumer and retailer-led insights.
IMRG’s Online Retail Index data, that is representative of £30bn+ in online spend, will show whether the poor UK weather and the start of the summer holidays has had a significant impact on online performance.
We will then share lots of returns data that will help you see the types of offerings that are most effective. While returns are often seen as an entirely negative part of retail, we will take time to reflect on the ways returns can be made positive, e.g., using the returns experience to grow customer retention.
During this webinar we will also take time to speak on an important topic within eCommerce at the moment: stopping hackers and fraud prevention. From this, retailers will learn ways to protect their business from potential threats.
Industry experts from Epsilon, RevLifter, Signifyd, and ZigZag Global will join us to share actionable insights and tips for the busy months ahead.
Weekly eCommerce update:
Find out how eCommerce performed in w/c 20th July
Returns insights:
Hear about what consumers want from returns and the strategies retailers use
Stopping hackers and fraud:
Benefit from expert advice on how to protect your business from hackers and fraud
Expert advice:
Learn from top industry experts on strategies to come out on top in H2
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