In this week’s show (17th Oct), you will hear from IMRG on the current state of the eCommerce sector, and we’ll share in-depth insights into how customers are navigating websites and using search bars. Tune in to discover how your customers are interacting with your online pages and features, helping you identify key areas for improvement.

IMRG will provide an update on overall market performance since the two weeks of positive growth recorded in September 2024. Have we seen continued growth, or are declines starting to return in October? Find out as IMRG presents category-specific trends.

Plus, gain exclusive insights into site navigation and the search functionality. IMRG will highlight where customers are most engaged, where conversion rates are strongest and weakest, and how effectively the search bar is being utilised. By the end of the webinar, you’ll have a clearer understanding of how your customers’ behaviour compares to broader market trends, helping you pinpoint opportunities for growth.

Joining us are industry experts from Constructor, Klevu and SheerID, who will share their expertise on optimising search and discovery to enhance customer experiences.

KEY TAKEAWAYS:

  • Events

    eCommerce update

    Find out how the total online market performed in the first week of October

  • Site navigation trends

    Discover how customers are navigating sites ahead of Black Friday and Christmas

  • AffiliateData

    Site search usage

    Establish how valuable site search is and how it can be optimised for growth

  • Expert advice

    Hear from industry experts who will share best practice for search and discovery

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