In this week’s show (23rd May), we will be sharing the results from IMRG’s latest senior retail survey on customer acquisition and loyalty, helping you to identify the common approaches to growth in 2024.

You will learn about the activities retailers are prioritising to achieve their growth targets, and the tactics they’re planning on using to increase customer acquisition and retention rates. We will also reveal how retailers are tackling declining conversion rates.

With help from industry experts, you will have the chance to reflect on the biggest areas of concern for retail businesses this year and consider the ways to accelerate performance.

Key Takeaways:

  • Market performance insights:

    Find out how the total online market has been performing in 2024

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    Activities for acquisition and loyalty:

    Hear about the top activities to improve acquisition and loyalty

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    Tackling conversion declines

    Consider popular methods to improving ecommerce conversion rates

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    Industry expert advice

    Listen to tactful advice on how to achieve growth in 2024

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