Introducing The IMRG Show — an enhanced evolution of our weekly webinar, now available on demand for 7 days. Designed to deliver greater depth and value, each episode brings together IMRG data, expert insight, and leading retailer perspectives to support better decision-making. Watch at your leisure, whenever it suits you.
Complete the form and we will send you a link so you can watch on demand.
This weeks’ features:
Your eCommerce market update
IMRG provides industry benchmarks for w/c 3rd May, enabling you to see how the month has started for eCommerce. You will hear about performance differences across various online product categories. This data is derived from IMRG’s Online Retail Index that is representative of £30bn+ in online spend.
Speaker: Matthew Walsh, Data & Retail Director at IMRG
IMRG topic deep-dive
There is a disparity between growth fortunes for high-cost and low-cost online product categories at present. Understand where customers are allocating their spend and what this means for retailers in the months ahead.
Speaker: Andy Mulcahy, Strategy & Insight Director at IMRG
Retail Chain series
Our Retail Chain guest this week is Paul Canavan, Digital Director at Wickes. He shares what they are doing to maintain customer loyalty in a market with lots of smaller but highly focused competitors, alongside his biggest current challenges and what it really takes to differentiate in eCommerce. Expect insights on customer loyalty, the realities of the industry, and what’s ahead.
Speaker: Paul Canavan, Digital Director at Wickes
Experts in the spotlight
AI agents in eCommerce: Algolia joins us to reveal what an AI agent is, its potential to automate workflows, and they provide the example of House of Fraser’s shopping assistant which generated a 25% increase in conversion.
Speaker:- Ben Pusey, Director – SME, Business Strategy & Optimisation at Algolia
Changes in eCommerce discovery: Athos Commerce joins IMRG to unpack what’s changing in ecommerce discovery. Are PDPs the new homepage? Is search becoming more visual than verbal? And with agentic commerce on the rise, what happens next?
Speaker: Michael Longauer, Senior Director, Product & Technology Evangelist at Athos Commerce
Demystifying the Universal Commerce Protocol: Shopify also joins us to explore Universal Commerce Protocol—what it is, why it’s gaining attention, and what it could mean for how customers discover and buy products in the near future.
Speaker: Sarah Berelowitz, Senior Solutions Engineer at Shopify
Supported By
