*** This event has now reached capacity***
At our first in-person event of 2023 (18 Jan), we delve into the performance of the ecommerce market during Christmas, with roundtable discussion and breakfast at one of London’s finest restaurants – The Ivy.
Join this roundtable event to discover how your retail peers performed during the end of an unpredictable year. We provide an open table to discuss the ups and downs of December; what went well and what didn’t go so well?
We’ll also open the table to discuss what the future holds for ecommerce in the year ahead. You’ll walk away with insight to benchmark your performance, and prepare for what looks to be another unpredictable year for online retail.
Key Takeaways
Overall performance
What exactly happened during December and the Christmas period?
Customer focus
Were there any changes in customer behaviour or surprises in customer demand?
External factors
Did the rising cost of living crisis affect customer confidence and reduce overall spend?