Join us for this new open debate style virtual event where retailers get the opportunity to ask each other questions in an informal environment. The intention is for everyone to leave the session having learnt from the experiences of other retailers in that area, and take ideas and potential strategic approaches back to their business for consideration.
There are a number of varying delivery options you can offer customers, and in an ideal world you would just have everything available. But in reality each has its own cost base and uptake, so gain the confidence to balance those out.
Which delivery options do other retailers use, how do they take the decision to offer them, what take-up to they get, and how does pricing impact that?
How do retailers find the right proposition for their customers and get the right combination of speed, choice, convenience and cost?