Overview and key topics:

During this breakfast (30th Apr) at Fortnum & Mason, you will hear about all the latest fulfillment trends in ecommerce. Benefit from vast insights on delivery and topics such as returns, checkout optimisation, information management, order volume management, and customer behaviour and preferences.

We will provide key data points throughout the day, all taken from our latest studies, and you will have the opportunity to discuss your challenges during short 1:1 meetings with industry peers and experts. Each meeting will last for 8 minutes, enabling you to establish strong connections and find answers to any problems you are facing.

Leaving the session, you will be well equipped to improve your delivery and returns proposition, as well as having the knowledge on how to elevate the customer experience.

Event Format

This event will feature a luxury breakfast, with the exclusive opportunity to have peer-to-peer sessions focussed on optimising your delivery processes and offerings.

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