Customer Connect Virtual is an in-depth webinar showcasing the latest customer experience insights and strategies from eCommerce leaders and experts. Gain valuable knowledge on the trends shaping consumer behaviour and learn innovative approaches to attract, engage, and retain customers in 2025.
Our data experts will explore key topics such as structuring effective customer journeys, leveraging emerging technologies, and optimising discount strategies to boost sales and enhance customer loyalty. Additionally, we’ll provide a comprehensive market performance analysis and share advanced customer engagement techniques.
Event format
An extended webinar designed for maximum engagement and insight. Delivered entirely online, the format includes a blend of expert presentations, live panel discussions, and interactive Q&A sessions, allowing attendees to explore key topics in-depth.
Throughout the event, participants will have the opportunity to access exclusive data, case studies, and performance analysis from IMRG data experts.
