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By Ellie-Rose Davies, Content Manager at IMRG In this blog we look at eCommerce in H2, sharing what's happened throughout the year so far and what's to come next, with predictions and growth strategie
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By Inge Bujakiewicz-Baars, Head of Sustainability at ReBound Returns Imagine a truckload of clothing. Now imagine that truckload dumped into landfill or burned. According to the Ellen MacArthur Founda
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By fulfilmentcrowd Since July 2021, the Import One-Stop Shop scheme (or IOSS), has been simplifying VAT collection for non-EU eCommerce businesses selling low-value goods into EU member states. IOSS,
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By Aynsley Peet, Head of Growth at The Pixel The way consumers discover and evaluate products continues to evolve, but one thing remains remarkably consistent: trust drives purchases. Recent consumer
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By ShoppingIQ OpenAI is reshaping the digital advertising landscape by expanding ChatGPTs ad platform. From a limited enterprise rollout to self-serve campaign management, cost-per-click (CPC) bidding
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By Andrew Scanlon, Head of Sales and Marketing at Paxon, a newly formed third-party logistics brand created by bringing together three specialist providers: Active Ants, Staci and Radial. Retail has s
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By Ellie-Rose Davies, Content Manager at IMRG Conversion rates have fallen to a 25-year low, according to IMRGs Online Retail Index. In this blog, we explore whats driving the decline, what it means f
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By Luke McDermott, Head of Optimisation at Modo25 TLDR: A CRO audit for eCommerce is a structured investigation into why shoppers visit your store but don't continue to purchase. It combines analytics
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By Melissa Email is a vital communications channel that helps to drive retail growth. It provides a standout role in delivering personalised communications that supports the selling of products and se
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By fulfilmentcrowd Since Brexit, the Import One-Stop Shop scheme “ commonly referred to as IOSS “ has made cross-border EU commerce feel cleaner for non-EU brands. Introduced by the EU in July 2021, I
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By Parcel Perform WISMO (Where Is My Order?) is a breakdown in communication. It happens when a brands internal shipping information doesn't reach the customer in time to manage their expectations. Mo
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By Ellie-Rose Davies, Content Manager at IMRG Retailers have more data than ever before, yet many still struggle to understand it, or turn it into meaningful growth. In this blog we look at the data o
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By Ellie-Rose Davies, Content Manager at IMRG More and more we are seeing nostalgia play a powerful role in what consumers engage with, and many retailers are actively leaning into nostalgic marketing
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By John Readman, Founder & Product Owner at ASK BOSCO TLDR: AI agents are already filtering which products get recommended to your customers, before a human ever sees the results. AI chatbot traffic t
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By Parcel Perform Standard on-time delivery (OTD) metrics are frequently misleading because they rely heavily on "buffer time" - extra days added to delivery estimates to ensure a package arrives "on
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By Ellie-Rose Davies, Content Manager at IMRG In this blog we look at healthy ways to improve average basket values in 2026 with the help of our community of industry experts. Read on to discover: Ind
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