The IMRG Team
Amal Davda - Web Manager
Amal is responsible for the IMRG website ensuring it serves the IMRG Community effectively.
From website maintenance and user experience to reporting on key metrics and online marketing such as SEO, Social Media Marketing & Email Marketing, Amal comes from an eCommerce background adding a different perspective to his working.
Andrew McClelland - Head of Insight
Andrew McClelland has been involved in digital commerce for over 11 years and having held senior roles at e-Retail trade body IMRG, has a unique insight into the development of online retail, changing consumer trends and the challenges that incorporating a digital offering into a more traditional retail proposition presents.
With a strong, senior level, commercial background, Andrew has developed sales teams, worked with large businesses to develop go-to-market strategies and helped blue-chip organisations to understand the digital landscape.
Andrew Starkey - Head of e-Logistics
As well as being Head of e-Logistics, Andrew Starkey leads research and the member support programme at IMRG. He has an extensive background in the world of parcels and postal logistics including senior commercial roles in Royal Mail, Executive Director of Postcomm and Commercial Director of Jersey Post International.
Andrew is the founder and lead consultant for the Spiral4… consulting and the author of leading edge reports. He is a recognised expert in e-retail logistics and a member of the Chartered Institute of Logistics and Transport and the Institute of Direct Marketing.
Andy Mulcahy - Editor
Andy has been working at the heart of the ecommerce sector for six years. His role as editor entails analysing the many datasets compiled both in IMRG's indexes and from other sources to communicate key trends and information to the retail membership.
Andy also works closely with our solution provider community to add their expertise and insight to the trends we are tracking - and is the first point of contact for media.
Davinder Bhatia - Solution Provider Membership Manager
Davinder manages the supplier memberships for IMRG, making sure our solution providers are able to maximise the value of the market insight and data we provide from our extensive retailer community.
Regularly providing data presentations to our supplier members helping guide them through the latest trends in eCommerce, Davinder is the first point of contact for all our supplier members.
James J R Roper - Chairman & Founder IMRG
James Roper is Chairman and Founder of IMRG (Interactive Media in Retail Group), the UK industry association for e-retailing. He has worked exclusively on interactive retail e-projects since the mid-1980s and is actively involved in the development of international e-commerce industry standards, measurement, knowledge, governance and cooperation.
Acknowledged as having a unique and holistic insight into the evolution of the electronic commerce industry, James leads IMRG's mission to inform, assist and enable the successful adoption of e-commerce by business, government and consumers in Europe and worldwide, by providing access to community, intelligence and usable know-how.
Justin Opie - Managing Director
With over 20 years' experience launching and developing IT, digital marketing, retail and e commerce media, including brands such as Adtech and E Commerce Expo, Justin has developed a deep understanding of these communities, and offers a broad perspective of what makes these fast-moving markets tick.
Now Justin is exclusively focused on leading IMRG's next phase of development, ensuring IMRG is well-positioned to serve the e-retail community by collecting and analysing valuable market data from the membership, supporting retailers through policy work and facilitating professional development across the industry through events, reports and other media.
Matthew Walsh - Retail Membership Manager
Matthew manages the retail memberships for IMRG, making sure our members are able to maximise the value of the market insight and data we provide. He regularly provides data presentations to our retail members explaining the latest trends in ecommerce. Matthew is the first point of contact for our retail members.
He has valuable retail experience having worked as an analyst for a top UK retailer and at one the largest online marketplaces in the world.
Max Barenthin - Marketing Executive
Max manages the IMRG marketing to ensure the brand remains at the forefront of online retailers minds when it comes to benchmarking their results and discovering industry-leading insights first.
Responsible for all online marketing activity such as Social Media Marketing, Content Marketing and Email Marketing, Max comes from a retailer marketing background.
Paul Evans - Head of Member Services
Responsible for all IMRG events and member account management, Pauls organised approach has enabled IMRG to successfully host a range of large events and conferences with it's extensive membership community - from venue sourcing and sponsor negotiating to organising speakers and content
Paul also plays an active role in supporting the business development team in meetings for new clients by offering a proactive management of solution provider and retailer accounts.