Join your retail peers for a relaxed virtual roundtable on Wednesday 29th April, where we’ll explore how AI is being used across the ecommerce journey, from discovery through to post-purchase.
Whether you’re just starting to explore AI or already testing more advanced use cases, the session is designed to be useful for all. The focus is on sharing what’s actually working, what’s not, and where the opportunities are.
We’ll start with the latest IMRG data on how retailers are approaching AI this year, before opening up the discussion to the group, covering these key questions:
- Where is AI currently delivering measurable impact in your business, and where is it still evolving?
- How are you prioritising AI investment across the customer journey?
- What challenges are you facing with adoption, and how are you addressing them?
- How are you balancing automation with maintaining brand experience?
- Where do you see the biggest opportunities for AI, particularly post-purchase?
We will be joined by AI experts ASK BOSCO, Price Trakker and ZigZag Global who will be able to answer key questions and provide advice.
IMRG AI insights
Hear from IMRG on the adoption and usage of AI in 2026
Peer-to-peer advice
Learn from your retail peers on how to optimise AI throughout the customer journey
AI for business goals
Discuss ways that AI can help retailers achieve key business objectives
Industry expert advice
Benefit from industry expert advice on AI adoption and optimisation
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