We are proud to present our latest report on the eCommerce search experience in collaboration with Feedonomics (powered by Commerce): ‘The Ecommerce Search Shift: How Search is Rewriting the Digital Commerce Playbook.’
This report provides exclusive insights into consumers’ satisfaction levels with the search experience, the different expectations they have for various search platforms, their perspectives on AI in search, and how they predict their search behaviour will change in the future. These insights will help retailers optimise the search experience with consumers’ preferences front of mind.
Topics include:
- Search enjoyment levels
- The most common types of searches today
- The difference between searches for high intent versus low intent consumers
- Search platform satisfaction levels
- Common search-related frustrations and subsequent actions
- Perspectives on traditional search engines versus AI-powered search
- What consumers want from social media search
- How consumers expect their search behaviour to evolve
Just some of the key takeaways:
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