In this week’s show (Thu 18th Sept) we will explore how personalisation and tailored experiences can grow customer engagement. Plus, hear our weekly eCommerce update for w/c 7th September.
We will share findings from our recent research into personalisation, providing insights such as the points in the shopping journey where it has the greatest impact, the channels that consumers are most receptive to, and how retailers are ranking it within their wider priorities for the peak trading season and 2026.
You will also gain our weekly eCommerce market update for w/c 7th September, giving an early view of how September trading has begun and allowing you to benchmark your performance against the wider market.
We will be joined by guest experts from Computop who will share their perspectives on how personalisation can be applied across areas such as content, rewards and advertising.
Weekly eCommerce update
Gain eCommerce performance data for w/c 7th September from IMRG
Consumer insights
Find out consumers’ preferences on personalisation with IMRG research
Retailers’ approaches
Hear retailers’ approaches to personalisation and examples of use
Expert advice
Benefit from industry expert advice to help fine tune your personalisation strategies
Supported By
