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We are delighted to present you with our ˜Customer Acquisition and Retention “ An Optimisation Guide 2022/3' report, supported by Lucidworks. Many UK retailers are striving for increased prosperity in ...
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We're delighted to present you with IMRG's UK Consumer Home Delivery Review 2022/23, supported by Huboo. Our survey tracks the level of customer satisfaction and expectation regarding online delivery. ...
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Returns are a reality for any retail business that deals with customers. While it's important to accommodate customer returns when necessary, high volumes of returns, especially during busy sales peri ...
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After a profoundly enigmatic, tumultuous, and perhaps even anxiety-ridden peak period, where many retailers struggled to meet delivery demands due to strikes, now, more than ever, retailers should sta ...
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The festive cheer continues at IMRG as we partner with nShift to present you with Black Friday and Christmas trading insights for 2022. After a predominately tumultuous year for retailers, which saw m ...