IMRG Members-Only Data Webinar - Customer Acquisition and Retention

Competition in online retail is fierce and 2019 is set to be a year that brings many challenges – from the tumultuous macro-economic climate through to changing technology and a growing leaning towards retail as experience.

So what do you need to do to ensure you are capturing new customers, retaining existing ones and reactivating ones that have become dormant?

Join IMRG and iAdvize as we discuss the latest data we’re tracking relevant to customer engagement

Our unique data insights are derived from more than 210 leading retailers real performance data.

You will learn:

  • Active customer retention and old customer reactivation rates
  • The percentage of new customers and their specific conversion rates
  • The split of traffic and sales across marketing channels
  • Behavior across mobile devices

Members - Login to watch the webinar

Not a member? Join the IMRG Membership to watch the webinar and get unique resources to understand and improve your online retail performance.