The holy grail of delivery

According to a poll of over 12,000 adults conducted by Gallup over Christmas 2014, a third of us (35%) are doing more of our shopping online than we did a year ago. But the more we buy online, the less satisfied we seem to be with the shopping experience. 

The conundrum do you get products to your customers as cheaply, quickly and efficiently as possible, without crippling the bottom line? That's what we examine in this ebook, packed with real-world advice and checklists to help you be sure you've covered all the bases.

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