Customer Experience – The Impact of Personalisation

Akamai will be hosting a breakfast briefing entitled Customer Experience – The Impact of Personalisation, on 17 September at sketch, London W1. Join us to hear from Jason Miller, Akamai’s Chief Strategist of Commerce, about key trends in personalisation, why it’s important and how to make it fast from a technology perspective. 

According to a Forrester survey, 75% of retailers put personalisation technology as their top investment priority in 2014. With consumers now expecting personalisation, the topic remains a top priority in 2015. 

During breakfast Jason will discuss:


Date: 17 September 2015
Time: 08:45 – 09:00 Registrations / 09:00 – 10:30 Presentation over breakfast plus Q&A
Venue: sketch, Glade Room, 9 Conduit Street, London W1S 2XG
Speaker: Jason Miller, Chief Strategist of Commerce, Akamai Technologies

Jason utilises his over 16 years of experience in technology and eCommerce to lead Akamai’s eCommerce strategy, including developing thought leadership in the industry, driving decisions on Akamai’s future technologies, and interfacing with the retail community and analysts to provide insight into trends and drive innovation. Currently, Jason is focused on customer experience, the impact of the explosive mobile growth, and how retailers can utilise Responsive Design to increase sales.

To reserve your place, please simply email