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IMRG Previous Events

IMRG host a busy programme of events throughout the year, from one-day conferences for hundreds of attendees to focused seminars and retailer-only roundtables.

IMRG Logistics Summit 2018

IMRG Logistics Summit 2018

9:00 AM on 23/05/2018

Launching for 2018, IMRG's new logistic summit.

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eCommerce Awards for Excellence 2018 (IMRG Supported)

eCommerce Awards for Excellence 2018 (IMRG Supported)

6:00 PM on 26/09/2018

Now in their 10th year, the eCommerce Awards has consistently broken new ground in highlighting some of the very best online retailers, online companies, agencies, innovations, products and campaigns the eCommerce industry has to offer.

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Technology for Marketing 2018

Technology for Marketing 2018

9:00 AM on 26/09/2018

Taking place 26- 27 September at Olympia London, Technology for Marketing 2018 is an unmissable event where thousands of marketing professionals come together.

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eCommerce Expo 2018

eCommerce Expo 2018

9:00 AM on 26/09/2018

Taking place 26- 27 September at Olympia London, eCommerce Expo is an unmissable event where thousands of ecommerce professionals come together.

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IMRG and SAP Customer Experience Zone

IMRG and SAP Customer Experience Zone

9:00 AM on 26/09/2018

Exclusive to eCommerce Expo, IMRG and SAP Customer Experience bring you our unique insight around commerical data, in a series of 3 workshops..

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IMRG Data Summit 2018

IMRG Data Summit 2018

9:15 AM on 20/09/2018

The IMRG Data Summit gives attendees unparalleled insight into our wealth of unique datasets, as we interrogate a range of them to examine and debate the latest trends and developments we are tracking – and help ensure you are best positioned to make the most of the opportunities they throw up and improve your performance.

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Customer Retention and Acquisition Strategies Data Breakfast

Customer Retention and Acquisition Strategies Data Breakfast

8:30 AM on 13/09/2018

Join our Customer Retention and Acquisition Strategies Data Breakfast where we will share the results of a study analysing participant performance from the datasets that we track – identifying the common points between retailers who have the highest rates of performance in acquiring and retaining customers, and those with the lowest.

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Barclaycard everywoman in Retail Awards

Barclaycard everywoman in Retail Awards

6:00 PM on 13/09/2018

The Awards will increase awareness of the diverse range of opportunities for women in retail, by shining the spotlight on role models and inspiring more women to consider a career in retail. This year’s awards programme draws on the theme “Reimagining Retail”, and will focus on how innovation and technology are revolutionising the retail landscape.

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IMRG Data Breakfast - Multichannel and online-only propositions

IMRG Data Breakfast - Multichannel and online-only propositions

8:30 AM on 11/09/2018

There are a few notable and consistent differences between performance for multichannel and online-only retailers. For online-only retailers, conversion rates are almost double that of the multichannel ones, but the average basket value is also far lower.

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IMRG Fashion Connect Conference 2018

IMRG Fashion Connect Conference 2018

9:30 AM on 21/02/2018

The first IMRG conference of 2018 looking at the online offline mix, different fashion tiers and how they operate, and how data links it all together.

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IMRG Data Breakfast - Site Optimisation

IMRG Data Breakfast - Site Optimisation

8:00 AM on 18/07/2018

Join IMRG at our Site Optimisation Data Breakfast where we will share highlights from all the studies we have carried out so far, focusing on some of the key takeaways and insight from each to give you an overall view of what best practice exists today.

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IMRG Data Breakfast - Optimising the Mobile Experience

IMRG Data Breakfast - Optimising the Mobile Experience

8:30 AM on 28/06/2018

Understanding modern customer journeys can be highly complex – with shoppers arriving via multiple devices, channels and networks. Once they arrive on a retail site, their behaviour can also seem somewhat erratic – bouncing off and dropping out at crucial stages of their journey.

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IMRG Customer Connect Conference 2018

IMRG Customer Connect Conference 2018

9:30 AM on 14/06/2018

Get the lastest retail trends and data at the IMRG Customer Connect which is the first conference we have ever run that is 100% focused on the customer.

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LiveArea: Webinar - Customer Experience

LiveArea: Webinar - Customer Experience

2:00 PM on 17/05/2018

Learn how to make customer experience central to your digital strategy.

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EXPLORE18: The Intelligent Future

EXPLORE18: The Intelligent Future

5:00 PM on 16/05/2018

Join Yext to discuss technologies of today and innovations of tomorrow.

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IMRG Data Breakfast - Checkout Optimisation Strategies

IMRG Data Breakfast - Checkout Optimisation Strategies

8:30 AM on 15/05/2018

A common source of frustration for retailers is the continuing high rates of site visitors that either bounce off the site immediately after arriving, abandon their baskets mid-shopping or indeed at the checkout itself.

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IMRG Legal Forum - 45 days until GDPR is enforced

IMRG Legal Forum - 45 days until GDPR is enforced

10:00 AM on 11/04/2018

IMRG, in conjunction with Womble Bond Dickinson, will discuss the impact GDPR will have in May when it become law.

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IMRG Data Breakfast - Customer Retention and Acquisition Strategies

IMRG Data Breakfast - Customer Retention and Acquisition Strategies

8:30 AM on 13/03/2018

Join IMRG at our Customer Retention and Acquisition Strategies Data Breakfast to learn about the latest data we’re tracking relevant to customer engagement.

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Enter the mature Nordic eCommerce market successfully (Supported Event)

Enter the mature Nordic eCommerce market successfully (Supported Event)

3:00 PM on 08/03/2018

Join us at this exclusive event and networking and learn about cross-border eCommerce and key considerations in successful trade and investment in the Nordics.

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IMRG Legal Workshop - Health and safety in the workplace

IMRG Legal Workshop - Health and safety in the workplace

9:00 AM on 06/03/2018

This workshop will look at health and safety in the workplace, and give practical advise on HSE interviews...

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IMRG Data Breakfast - Customer funnel

IMRG Data Breakfast - Customer funnel

8:30 AM on 08/02/2018

What are the factors that retailers can optimise, at each stage of the customer funnel, to help improve the percentage of visitors who make it all the way through to full conversion?

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The Delivery Conference (IMRG Supported)

The Delivery Conference (IMRG Supported)

9:00 AM on 30/01/2018

Find out how industry Leaders and Heroes grow their eCommerce revenue, drive customer loyalty and meet today’s consumers increasing expectations with their delivery strategy.

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IMRG Data Breakfast - Christmas Trading Logistics Review

IMRG Data Breakfast - Christmas Trading Logistics Review

8:30 AM on 25/01/2018

At this event, IMRG will present on our latest data, in addition to pulling together data and insight from multiple sources from within the membership to provide an in-depth view of developments over this critical time.

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IMRG Social - Golf Day

IMRG Social - Golf Day

9:30 AM on 19/04/2018

The first of our IMRG Social events kicks off with the option of Golf for beginners or pro-players.

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Qubit - 2017 learnings from peak - Webinar

Qubit - 2017 learnings from peak - Webinar

2:30 PM on 12/12/2017

How to solve the ‘big small-screen problem’ and win on mobile.

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IMRG Membership Christmas Drinks 2017

IMRG Membership Christmas Drinks 2017

6:30 PM on 07/12/2017

Our annual Christmas drinks held in central London. Our way of saying thanks to the membership.

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IMRG Lunch - Black Friday review

IMRG Lunch - Black Friday review

12:00 PM on 06/12/2017

At this event, we will be revealing the results of the daily benchmark tracker that we run over Black Friday week – debating trends in the data and much more..

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Data Project GDPR Workshop (IMRG Supported)

Data Project GDPR Workshop (IMRG Supported)

9:00 AM on 13/12/2017

This isn’t about legal advice or just the big fines, our events are focused on commercial insight and the opportunities this legislation brings to help you optimise your business.

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IMRG Data Breakfast - Understanding the relationship of online and offline

IMRG Data Breakfast - Understanding the relationship of online and offline

8:30 AM on 24/10/2017

Understanding the relationship of online and offline - meet like-minded retailers and hear the latest data and insight presented by IMRG experts to help develop your understanding of best practice in this area, all in a welcome and informal environment.

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IMRG Dinner - Reviewing Checkout abandonment ahead of peak

IMRG Dinner - Reviewing Checkout abandonment ahead of peak

6:30 PM on 19/10/2017

We will explore the challenges of reducing checkout abandonment during peak trading times.

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IMRG Legal Forum (Oct)

IMRG Legal Forum (Oct)

10:00 AM on 18/10/2017

IMRG, in conjunction with Bond Dickinson, will be hosting the final Legal Forum 2017.

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IMRG Breakfast Club - Payments and m-transactions

IMRG Breakfast Club - Payments and m-transactions

8:30 AM on 11/10/2017

Payments and m-transactions - meet like-minded retailers and IMRG experts to discuss the burning questions surrounding payments such and find out what are the latest developments in the fast-evolving multi-device world of fin-tech and which payment options are growing in popularity.

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Food for Thought: The Consumable Brand (IMRG Supported)

Food for Thought: The Consumable Brand (IMRG Supported)

5:00 PM on 11/10/2017

Join IMRG and Yext at The Berkeley on 11th October as we explore what it means to be a consumable brand — making the facts about your business easier to consume so your customers can find you at every turn.

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IMRG Breakfast Club - Managing the pressures of faster delivery

IMRG Breakfast Club - Managing the pressures of faster delivery

8:30 AM on 03/10/2017

Managing the pressures of faster delivery - meet like-minded retailers and IMRG experts to discuss the pressures of customer expectations on faster delivery options.

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eCommerce Expo 2017 (IMRG Supported)

eCommerce Expo 2017 (IMRG Supported)

9:00 AM on 27/09/2017

Taking place 27- 28 September at Olympia London, eCommerce Expo is an unmissable event where thousands of ecommerce professionals come together.

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eCommerce Awards for Excellence 2017 (IMRG Supported)

eCommerce Awards for Excellence 2017 (IMRG Supported)

6:00 PM on 27/09/2017

Now in their ninth year, the eCommerce Awards has consistently broken new ground in highlighting some of the very best online retailers, online companies, agencies, innovations, products and campaigns the eCommerce industry has to offer.

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IMRG Data Summit 2017

IMRG Data Summit 2017

9:15 AM on 21/09/2017

This conference is structured around some of the unique data that IMRG tracks on the online retail industry.

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Data Project GDPR Workshops (IMRG Supported)

Data Project GDPR Workshops (IMRG Supported)

9:00 AM on 13/10/2017

This isn’t about legal advice or just the big fines, our events are focused on commercial insight and the opportunities this legislation brings to help you optimise your business.

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ChargeBash 2017, London (IMRG Supported)

ChargeBash 2017, London (IMRG Supported)

3:00 PM on 22/09/2017

ChargeBash combines an in-depth afternoon of comprehensive chargeback education with a casual, evening meet-and-greet.

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Qubit Peak Personalisation Webinar

Qubit Peak Personalisation Webinar

2:00 PM on 13/09/2017

Join our webinar to find out how you can add 6% more revenue on Black Friday and beyond.

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Cyber Security Breakfast Seminar, London (IMRG Supported)

Cyber Security Breakfast Seminar, London (IMRG Supported)

8:45 AM on 13/09/2017

Ashfords LLP will host a Cyber Security Breakfast Seminar where experts will guide you through in plain language how to set up an incident response plan, how to think about security and discuss the key things you and your suppliers should do to reduce your vulnerability.

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Packaging Best Practice Forum 2017

Packaging Best Practice Forum 2017

9:30 AM on 05/09/2017

The IMRG – Woodway Packaging Best Practice Forum 2017 is designed to help online retailers address the conflicting challenges and increasing opportunities presented by packaging.

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IMRG Legal Workshop for suppliers

IMRG Legal Workshop for suppliers

9:00 AM on 05/07/2017

It is time for marketers and commercial managers to think about their customer data and touch points.

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IMRG Personalisation through segmentation forum

IMRG Personalisation through segmentation forum

9:00 AM on 04/07/2017

The IMRG Personalisation through data segmentation forum will focus on first steps of personalisation through building, and expanding current data sets.

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The Rise of Intelligent Services - Yext on Tour (IMRG Supported)

The Rise of Intelligent Services - Yext on Tour (IMRG Supported)

2:30 PM on 27/06/2017

This half-day of thought leadership will bring together leading brands and industry experts to explore how intelligent services shape our daily lives.

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Maximizing your Brand Power with Sina Weibo (IMRG Supported)

Maximizing your Brand Power with Sina Weibo (IMRG Supported)

9:00 AM on 22/06/2017

Sina Weibo is China’s most popular micro-blogging site with over 340 million active monthly users. Senior Weibo marketing experts from China will lead this in-depth training session on how to utilise Weibo more effectively as a marketing tool.

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IMRG Managing Peak Performance Connect Conference 2017

IMRG Managing Peak Performance Connect Conference 2017

9:30 AM on 15/06/2017

We review peaking trading from 2016 and look to how retailer should plan and prepare for 2017

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eCommerce Worldwide Cross-Border Summit 2017 (IMRG Supported)

eCommerce Worldwide Cross-Border Summit 2017 (IMRG Supported)

9:00 AM on 24/05/2017

The destination for eCommerce professionals looking for the latest cross-border ideas and insight.

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WWD Retail 20/20 Forum, London (IMRG Supported)

WWD Retail 20/20 Forum, London (IMRG Supported)

9:00 AM on 25/04/2017

Given the convergence of physical and digital retail, WWD is expanding the footprint of our one-day Forum in London. At WWD Retail 20/20 Forum, we will explore new ways to attract and engage consumers and inspire their loyalty across channels.

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eDelivery Expo 2017 (IMRG Supported)

eDelivery Expo 2017 (IMRG Supported)

9:00 AM on 05/04/2017

eDelivery Expo is Europe’s only dedicated fulfilment event covering (S.O.L.D) – Supply Chain, Operations, Logistics and Delivery for multichannel retail.

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InternetRetailing Expo (IMRG Supported)

InternetRetailing Expo (IMRG Supported)

9:00 AM on 05/04/2017

InternetRetailing Expo is an unmissable two days of thought-provoking content to learn, network and discover the latest multichannel trends.

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Kount-down to IRX (IMRG Supported)

Kount-down to IRX (IMRG Supported)

6:30 PM on 04/04/2017

This year, Kount is kicking it off with an intimate pre-expo get together, the Kount-down to IRX, and we want you to be there.

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IMRG Personalisation Forum

IMRG Personalisation Forum

9:00 AM on 30/03/2017

IMRG runs its first personalisation forum focusing on strategy development and implementation.

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Making eCommerce Secure (IMRG Supported)

Making eCommerce Secure (IMRG Supported)

12:30 PM on 30/03/2017

The Making eCommerce Secure Roundtable will focus on online retail cyber security trends. It will explore the challenge of protecting websites and infrastructure without sacrificing performance for security.

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Retail Without Borders (IMRG Supported)

Retail Without Borders (IMRG Supported)

9:00 AM on 23/03/2017

A one day event that brings together established retailers with world leading online marketplaces and international ecommerce experts.

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IMRG Risk Management Forum - GDPR and fraud

IMRG Risk Management Forum - GDPR and fraud

9:00 AM on 15/03/2017

IMRG runs its first risk management forum and reviews current fraud levels and trends.

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Address the Image Management Challenge (IMRG Supported)

Address the Image Management Challenge (IMRG Supported)

9:00 AM on 08/03/2017

Join Akamai for an interactive roundtable at our new EMEA Headquarters in Soho, London. Meet with your peers to discuss the impact images have on the online experience of your customers.

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IMRG Performance Management Forum

IMRG Performance Management Forum

9:00 AM on 02/03/2017

IMRG kicks of the new year with it's first performance management forum focusing on peak trading strategies.

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IMRG Fashion Connect Conference 2017

IMRG Fashion Connect Conference 2017

9:30 AM on 23/02/2017

This Fashion Connect will have a special focus on lifetime customer value and how to determine it, including identifying what loyalty actually means and understanding cross-channel behaviour.

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Legal Forum - Changes to data protection rules

Legal Forum - Changes to data protection rules

10:00 AM on 07/02/2017

IMRG, in conjunction with Bond Dickinson, will be hosting the next Legal Forum on the morning of Wednesday 7th February in Central London.

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IMRG m-Transactions and Consumer Spending Forum

IMRG m-Transactions and Consumer Spending Forum

9:00 AM on 02/02/2017

IMRG runs its first m-Transactions and Consumer Spending Forum..

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The Delivery Conference 2017 (IMRG Supported)

The Delivery Conference 2017 (IMRG Supported)

9:00 AM on 31/01/2017

The Delivery Conference presents the first post-peak reunion for the eCommerce and Delivery industries to come together and digest Christmas and New Year trends. In addition to this, to learn about the latest eCommerce and technology innovations to plan for.

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IMRG Membership Christmas Drinks 2016

IMRG Membership Christmas Drinks 2016

6:30 PM on 08/12/2016

Our annual Christmas drinks held in central London. Our way of saying thanks to the membership.

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comScore State of the UK Retail Webinar (IMRG Supported)

comScore State of the UK Retail Webinar (IMRG Supported)

10:00 AM on 22/11/2016

As 2016 is slowly coming to a close, it presents UK retailers with the perfect opportunity to review how they can adjust their digital marketing strategy .

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Announcing new Metrics for Measuring Mail in the 21st Century (IMRG Supported)

Announcing new Metrics for Measuring Mail in the 21st Century (IMRG Supported)

1:30 PM on 31/10/2016

The direct marketing industry has built its reputation on mail being measurable...

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China e-Commerce Delegation to Visit London (IMRG Supported)

China e-Commerce Delegation to Visit London (IMRG Supported)

9:00 AM on 19/10/2016

IMRG is hosting a delegation from our Chinese partner organisation, the China International Electronic Commerce Centre (CIECC), in London on the 19th and 20th October 2016 and invites you to join us.

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Preparing For The Peak (IMRG Supported)

Preparing For The Peak (IMRG Supported)

9:00 AM on 19/10/2016

In this DigiBix we'll look ahead to the impending Christmas peak. Our speakers will share their plans for 2016, as well as their learnings from previous years.

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Omnichannel Retail Experience & Digital Transformation (IMRG Supported)

Omnichannel Retail Experience & Digital Transformation (IMRG Supported)

9:00 AM on 17/10/2016

The Omnichannel Retail Experience & Digital Transformation conference has gathered an expert panel of speakers to share true-and-tried methods and cutting-edge insights to build seamless and consistent cross-channel brand experiences, as well as to reinvent your digital strategies and customer journey.

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InternetRetailing Conference (IMRG Supported)

InternetRetailing Conference (IMRG Supported)

9:00 AM on 12/10/2016

IRC 2016 will host for its 11th time over 1,000 C-Level multichannel professionals involved in the on-going change modelling retail.

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eDelivery Conference (IMRG Supported)

eDelivery Conference (IMRG Supported)

9:00 AM on 11/10/2016

eDelivery Conference is for professionals who are responsible for “S-O-L-D” – Supply Chain, Operations, Logistics and Delivery.

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Legal Forum - Brexit Impact and Retail Pricing

Legal Forum - Brexit Impact and Retail Pricing

10:00 AM on 06/10/2016

IMRG, in conjunction with Bond Dickinson, will be hosting the next Legal Forum on the morning of Thursday 6th October in Central London.

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eCommerce Expo (IMRG Supported)

eCommerce Expo (IMRG Supported)

9:00 AM on 28/09/2016

Taking place 28-29 September at Olympia London, eCommerce Expo is an unmissable event where thousands of ecommerce professionals come together.

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eCommerce Awards for Excellence (IMRG Supported)

eCommerce Awards for Excellence (IMRG Supported)

6:00 PM on 28/09/2016

Now in their eighth year, the eCommerce Awards has consistently broken new ground in highlighting some of the very best online retailers, online companies, agencies, innovations, products and campaigns the eCommerce industry has to offer.

Read more

Digital Transformation in Wholesale Report Launch

Digital Transformation in Wholesale Report Launch

6:30 PM on 22/09/2016

Join IMRG at the launch of an exclusive report focusing on the role of digital in B2B trading from Maginus and Wolseley.

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Brexit e-Retail Forum (IMRG Supported)

Brexit e-Retail Forum (IMRG Supported)

9:00 AM on 21/09/2016

eCommerce Worldwide and IMRG invites key retailers to meet with other senior industry figures to discuss the post-Brexit landscape and listen to the questions we all want answered.

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IMRG Performance Management Dinner

IMRG Performance Management Dinner

6:30 PM on 15/09/2016

We will explore the opportunity and the challenges that intelligent, automated merchandising can play in transforming the way that retailers select and present content online..

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Legal Forum - Data transfer, Geo-Blocking and International Marketplaces

Legal Forum - Data transfer, Geo-Blocking and International Marketplaces

10:00 AM on 05/07/2016

IMRG, in conjunction with Bond Dickinson, will be hosting the next Legal Forum on the morning of Tuesday 5th July in Central London.

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Royal Mail Tmall / China eCommerce Workshop

Royal Mail Tmall / China eCommerce Workshop

9:00 AM on 29/06/2016

Royal Mail store on Tmall Global offers a fast track opportunity to access the China market. Join our 3-hour workshop on June 29th in Phoenix Centre London to learn how this practical solution can work for your business.

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Supported - Demandware Shopping Index Webinar

Supported - Demandware Shopping Index Webinar

2:00 PM on 27/06/2016

Identifying how, where and which digital channels your consumers use to shop continues to be a challenge for retailers.

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