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eCommerce Worldwide Cross-Border Summit 2017

Overview

The destination for eCommerce professionals looking for the latest cross-border ideas and insight

  • Interested in trading online overseas but don’t know where to start?
  • Want to maximise your international trading potential?
  • Need to stress-test your cross-border eCommerce strategy but don’t know who to ask?

Then the eCommerce Worldwide Cross-Border Summit is the MUST-attend event for you.

Please Note:

Retailer Attendance for the day of the main conference on the 24th May 2017 is FREE *

 

Solution providers can purchase a ticket to attend the eCommerce Worldwide Cross-Border Summit. If you are an IMRG Solution Provider, please email events@imrg.org for details on how to register for the event.

Keynote Speakers

Building on previous years success, this year eCommerce Worldwide have put together an even better speaker programme. We would like to thank all of our speakers for giving up their time to help us create a fantastic line up of cross-border industry experts.

  • Vicky Bell

    Vicky Bell

    Head of Ecommerce at Astley Clarke

    09:30 - 09:55

    Vicky Bell Head of Ecommerce Astley ClarkeVicky is Head of eCommerce at Astley Clarke, a British jewellery brand, where she is responsible for expanding their international presence & revenue online.

  • Kai Li

    Kai Li

    Vice President of International at Revolve Clothing

    10:00 - 10:45

    Kai Li Vice President of International of Revolve ClothingKai Li is the Vice President of International for both Revolve.com, unrivaled online fashion collection for men and women as well as the Fwrd.com luxury brand site.

  • Gregor McMillan

    Gregor McMillan

    Business Development for China at The Hut Group

    10:00 - 10:45

    Gregor McMillan Head of Business Development in China of The Hut GroupGregor is the Head of Business Development in The Hut Groups China Business.

  • Melanie Smallwood

    Melanie Smallwood

    International Buying Director at Global Fashion Group

    11:30 - 12:30

    Melanie Smallwood International Buying Director Global Fashion GroupMelanie is the International Buying Director for the Global Fashion Group. GFG is dedicated to bringing fashion online in emerging markets and offers brands the chance to enter the fashion e-commerce sector in highly promising economies.

  • Hans Kristian Furuseth

    Hans Kristian Furuseth

    Head of UK at Zalando

    11:30 - 12:30

    Hans Kristian Furuseth Head of UK ZalandoHans Kristian Furuseth is the Head of Country Cluster UK for Zalando, Europe’s largest online fashion retailer.

  • Richard Longhurst

    Richard Longhurst

    Co-Founder at Lovehoney

    12:30 - 13:00

    Richard Longhurst Co-Founder of LovehoneyRichard Longhurst is Co-Founder and Director of Lovehoney. Lovehoney is the leading online sex toy retailer in the UK and growing rapidly internationally as a retailer, manufacturer and distributor.

  • Michael Truluck

    Michael Truluck

    CEO at La Redoute

    14:00 - 14:30

    Michael Truluck CEO of La RedouteMichael is the CEO at La Redoute International, where he is responsible for leading the company’s French Brands Worldwide (except France).

  • Jose Nino

    Jose Nino

    Vice President of Ecommerce, Marketing

    14:30 - 15:00

    Jose Nino Vice President of Ecommerce, Marketing Perry Ellis InternationalJose is Vice President of E-Commerce, Marketing for Perry Ellis International and is responsible for several facets of the organization’s domestic and international e-commerce strategy..

  • Claire Flanagan

    Claire Flanagan

    International Strategic Marketing Manager

    15:00 - 15:30

    Claire Flanagan International Strategic Marketing Manager of Cotton TradersClaire is the International Strategic Marketing Manager at multichannel clothing and footwear retailer Cotton Traders.

  • Anna Leach

    Anna Leach

    Head of Economic Analysis & Surveys at CBI

    16:00 - 16:30

    Anna Leach Head of Economic Analysis and Surveys of CBIAnna Leach is the Head of Economic Analysis and Surveys for Confederation of British Industry, the UK’s premier business organisation, providing a voice for firms at a regional, national and international level to policymakers.

  • Edward Hardy

    Edward Hardy

    Corporate Market Analyst at World First

    16:30 - 17:00

    Edward Hardy Corporate Market Analyst at World FirstEdward Hardy works with World First’s Economics and Currency Strategy team to assist and advise clients on transactional FX strategy and currency solutions.

Whether you are new to cross-border trading, already dipping your toes in international waters, or want to expand your current cross-border strategy, then the eCommerce Worldwide Cross-Border Summit will give you the information and contacts that you need. Packed with first-hand experience, leading international brands and retailers will be sharing their insights and lessons learned on their international eCommerce journeys.

International online sales represent a huge opportunity for all retailers big or small but it can seem an overwhelming project to start, let alone implement. The Summit aims to give you a checklist of strategic and tactical pointers to help your business attain its potential for cross-border trading.

This year’s agenda reflects the key issues raised during our extensive research with those responsible for cross-border eCommerce at major retailers and brands. Through a mix of case studies, interactive panel discussions and thought-leadership, the experts at the Cross-Border Summit 2017 will help answer your questions concerning the following:

  • Accurately gauging market size and opportunity
  • Reducing your exposure to risk in new markets
  • Localisation strategies - understanding cultural differences and buying habits
  • Adapting your marketing and branding
  • Dos and don’ts of working with marketplaces
  • International delivery, logistics and payment

Find out more.

Speakers

We would like to thank all of our speakers for giving up their time to help us create a fantastic line up of cross-border industry experts.

  • Andy Valentine

    Andy Valentine

    UK Business Manager at Payoneer

    Andy Valentine UK Business Manager PayoneerAndy Valentine is the UK Business Manager for Payoneer and focuses on educating UK merchants on the benefits and practicalities of selling on international marketplaces.

  • Mark Batty

    Mark Batty

    Head of International Development at Boden

    Mark Batty Head of International Development BodenMark is Head of International Development at Boden, where he is responsible for developing Boden’s international markets in Germany, France, Australia and emerging markets, including China.

  • Carl Miller

    Carl Miller

    Managing Director at Global Retail Insights Network

    Carl Miller Managing Director Global Retail Insights NetworkCarl Miller is the Managing Director for the Global Retail Insights Network, (GRIN), which is the principal not-for-profit, global community for retail professionals.

  • Freddie Chatt

    Freddie Chatt

    Head of International at Amara

    Freddie Chatt Head of International AmaraFreddie Chatt has been the SEO & International Growth Manager at Amara.com, one of the fastest growing pure play retailers in the UK, since 2012.

  • Noelle Reno

    Noelle Reno

    CEO & Founder at Digital Shopping Channel

    Noelle Reno CEO & Founder Digital Shopping ChannelNoelle Reno is the CEO and Founder of the Digital Shopping Channel, a video e-commerce platform specialising product reviews and innovative product ranges.

Agenda

08.00 -
09.00

Registration & Breakfast Networking

Be sure to arrive early and enjoy some morning refreshments

09.10 -
09.30

Welcome from eCommerce Worldwide and Global-e
Graeme Howe, Managing Director, eCommerce Worldwide

Miles Paterson, Commercial Director, Global-e

09.30 -
09.55

Opening Keynote Conversation
Details coming soon...

Vicky Bell, Head of Ecommerce, Astley Clarke

10.00 -
10.45

Keynote Conversation
Sharing the highs and lows of launching in emerging markets

  

Gregor McMillan, Business Development - China, The Hut Group

Kai Li, VP of International, Revolve Clothing

10.45 -
11.30

Refreshment & Networking Break sponsored by American Express

Enjoy some refreshments including tea and coffee

11.30 -
12.30

Global Panel Session

The dos and don’ts of working with 3rd parties – marketplace and wholesale business models:

  • Market entry costs and strategies - Marketplace vs Wholesale vs Own Website
  • How should you select your third party? What are the main criteria to consider?

See below.

12.30 -
13.00

Keynote Conversation
Approaching new markets and the lessons learnt

In 2016 Lovehoney was awarded the Queen's Award for Enterprise for International Trade. Find out how they have approached new markets, in particular USA and Australia, and lessons learned along the way.

Interviewer:Oisin Lunny, Mobile Technology Evangelist and Journalist

Richard Longhurst, Co-Founder, Lovehoney

13.00 -
14.00

Lunch Break sponsored by American Express

Enjoy a delicious lunch & network with your fellow peers.


Keynote Theatre

Breakout Session 1 - China (Retailers Only)

Breakout Session 2 - USA (Retailers Only)

14.00 -
14.30

Keynote Conversation

Learn about the strategies which La Redoute, a leading French etailer, employs to drive international trade

Michael Truluck, CEO, La Redoute

Breakout Session Conversation

Selling online to China

   

Mark Batty, Head of International Development, Boden

Kai Li, Vice President of InternationalRevolve Clothing

Breakout Session Conversation

Selling online to North America

      

Carl Miller, Managing Director, Global Retail Insights Network

Freddie Chatt, Head of International, Amara

Noelle Reno, CEO & Founder, Digital Shopping Channel

14.30 -
15.00

Keynote Conversation

Experiences with selling cross-border into Latin America

Learn critical takeaways regarding operating in this region, including the evaluation of market potential and market entry options, tackling challenges of language localisation, and managing payments and taxes.

Jose Nino, Vice President of Ecommerce, Marketing, Perry Ellis International

Breakout Session Conversation

Selling online to China

   

Mark Batty, Head of International Development, Boden

Kai Li, Vice President of International, Revolve Clothing

Breakout Session Conversation

Selling online to North America

      

Carl Miller, Managing Director, Global Retail Insights Network

Freddie Chatt, Head of International, Amara

Noelle Reno, CEO & Founder, Digital Shopping Channel

15.00 -
15.30

Keynote Conversation

Managing your brand during the different stages of international expansion – from a multicurrency website to launching on third party marketplaces

Claire Flanagan, International Strategic Marketing Manager, Cotton Traders

Breakout Session Conversation

Selling online to China

   

Mark Batty, Head of International Development, Boden

Kai Li, Vice President of International, Revolve Clothing

Breakout Session Conversation

Selling online to North America

      

Carl Miller, Managing Director, Global Retail Insights Network

Freddie Chatt, Head of International, Amara

Noelle Reno, CEO & Founder, Digital Shopping Channel

15.30 -
16.00

Refreshment & Networking Break sponsored by American Express

Enjoy some refreshments including tea and coffee

16.00 -
16.30

Keynote Conversation
Details coming soon

Anna Leach, Head of Economic Analysis and Surveys, Confederation of British Industry

16.30 -
17.00

Brexit Panel Discussion

Looking at the economic outlook, investment environment & the impact of Brexit on UK retailers

See below.

17.00 -
19.00

Drinks Reception sponsored by American Express

Stay and enjoy a drinks reception with your peers and eCommerce Worldwide experts

19.00

Carraiges and Home

Panel Sessions

We have great panel sessions with more speakers being announced soon. 

The dos and don’ts of working with 3rd parties – marketplace and wholesale business models - 11:30 - 12:30

Chaired by Andy Valentine from Payoneer

- Market entry costs and strategies - Marketplaces versus vs wholesale vs own website
- How should you select your third party? What are the main criteria to consider?

Brexit Panel Discussion - 16:30 - 17:00

Chairperson to be announced soon

Looking at the economic outlook, investment environment & the impact of Brexit on UK retailers

Who Should Attend?

eCommerce Worldwide Summit 2017 is designed to provide retailers with key learnings around how to effectively trade cross-border. 

If you want to understand the latest trends and developments in these areas this summit is a must-attend for you. If your role or responsibility falls into one of the below, you will benefit from attending eCommerce Worldwide Summit 2017 :

  • Heads of eCommerce
  • Heads of International 
  • Global Heads of eCommerce
  • Heads of Logistics/ Delivery
  • Heads of Marketing
  • Managers / Directors
  • Marketing Directors

This event is open to all online retailers and IMRG Supplier members at no charge**.

*An online retailer would be a B2C operation selling products or services, via a website with transactions completed fully, including payment, via any interactive channel, from any location. These operations may have a social media presence, store, or be linked via a marketplace but would operate primarily via their own domain and not via a marketplace alone. Unfortunately 3rd party agencies who have retailers as clients are not classed as retailers themselves but would be a solution provider.

**Attendees registering under incorrect ticket types will be reviewed and cancelled with access to the event refused.

Where Is It?

eCommerce Worldwide are delighted to be holding the 2017 event in the prestigious ExCeL London. ExCeL offers superb facilities as well as easy transport links, plentiful parking and onsite accommodation.

Platinum Suite

ExCel London
Sandstone Lane,
London
E16 1XL

Google map

Please Note:

Custom House DLR station will be closed from February 2017 until December 2017. We therefore recommend you alight at Prince Regent DLR station for the East Entrance and walk to The Platinum Suite.