IMRG reports

IMRG - Expert reports for online retail intelligence.

Understand emerging trends and key developments in online retail. Compiled by our independent experts together with professional insight from specialist solution providers, get the inside track on industry best practice and accelerate business performance.

Building for Competitive Growth

Building for Competitive Growth

29/06/2020

Consumers’ needs and expectations are changing and whilst the majority tend to change their behaviours slowly, digital is accelerating this pace of change. This report highlights some of these changes and influences, with our report partner, Proximis, providing thought leadership as we provide suggested actions for consideration.

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IMRG Capgemini Sales Index - May 2020

IMRG Capgemini Sales Index - May 2020

10/06/2020

Sales Index May 2020 (Reporting April 2020)

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IMRG Capgemini Sales Index - April 2020

IMRG Capgemini Sales Index - April 2020

05/05/2020

Sales Index April 2020 (Reporting March 2020)

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IMRG Capgemini Sales Index - March 2020

IMRG Capgemini Sales Index - March 2020

31/03/2020

Sales Index March 2020 (Reporting February 2020)

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Quarterly Benchmarking Q4 2019/20

Quarterly Benchmarking Q4 2019/20

24/03/2020

IMRG E-Retail and M-Retail Quarterly Sales Index

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Retail in the 2020s – Embracing Green to Turn Red into Black

Retail in the 2020s – Embracing Green to Turn Red into Black

13/03/2020

This is an IMRG report, supported by Logistics Reply. The Review examines how, by combining the need for provenance, compliance, brand protection and sustainability through technology, retailers can satisfy the new emboldened, ethically-aware consumer.

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IMRG Capgemini Sales Index - February 2020

IMRG Capgemini Sales Index - February 2020

28/02/2020

Sales Index February 2020 (Reporting January 2020)

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IMRG Returns Review – 2020

IMRG Returns Review – 2020

26/02/2020

This is an IMRG report, supported by Metapack. The Review examines the developing expectations of shoppers and increasing challenges for retailers to make Returns work.

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IMRG Data Report - How to Refine the Checkout to be SCA-Ready

IMRG Data Report - How to Refine the Checkout to be SCA-Ready

05/02/2020

This is an IMRG report, supported by J.P.Morgan, providing a guide for merchants wanting to understand how consumers might interact with secure customer authentication and what impact this could have on their journey.

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IMRG Data Report - 5 things we learnt from Black Friday 2019

IMRG Data Report - 5 things we learnt from Black Friday 2019

28/01/2020

This is an IMRG report, supported by Magento, looking at what we learnt from the Black Friday period 2019, and what it means for the event next year? This report focuses on five key developments from the peak sales event in 2019.

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