IMRG's unique data and insight enables us to understand the key emerging trends and developments in online retail.
We listen to our members - the topics we cover are based on precisely what they tell us they want to know.
The Black Friday period has become well known for being a discount-heavy time, with lots of marketing noise and bargains available to shoppers. Large retailers can often absorb these hits to margins, but for SMEs it’s a tougher prospect.
This review assesses what we have learnt so far since the UK voted to leave the EU – and the potential impacts for online retail operations.
This report – written for IMRG by Chris Jones (Redsock.biz) and supported by Maginus and Wolseley – is based on feedback from a selection of interviews and case-studies to illustrate how B2B wholesalers in various sectors and categories have developed and implemented best practice into their strategies.
It’s no secret that many shoppers are ‘multichannel’ these days. So what do we know about the relationship between mobile, desktop and tablet traffic and conversion? How do customers use different devices – when and why?
High Streets must change to remain relevant in the internet age, but most don’t know how to and need help. For the report, IMRG asked 1,000 consumers how their retail and high street behaviour is evolving, and what more they would like from their shopping experience.
What are the relative pros and cons of the multichannel and online-only propositions? While the two retailer categories have often recorded differing rates of growth, since April 2015 we have been recording a consistent disparity – with online-only retailers far ahead of the multichannel retailers.
This report, supported by Salmon, analyses all this information we've been building over the last 6 months to help you build your strategy, focusing on the character of peak and what we learnt from peak 2015. We have spoken to people from all areas of industry, carrying out research, surveying retailers, etc – all to help us understand what’s going to happen this year.
This review is intended to present an objective and pragmatic view of click & collect – and develop understanding of the solution for multichannel retail stakeholders, its current use and potential. This is the second in the series and has been updated with the latest trends and relevant market developments.