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IMRG MetaPack UK Delivery Index - October 2017

Reporting September 2017 Performance

Next Day – The new Standard service?

  • The UK’s online order volumes are tracking exactly as we would expect at this time of year with a slight slow-down ahead of the Christmas peak - 12.4% up on September last year and 15.9% up on the year-to-date.
  • Within this total, next day is now established as the new ‘standard’ delivery service with more than 37% of the UK’s total volume being sent on next day or specified day services.
  • Order values remain strong, especially to the EU where two-thirds of cross-border orders were consigned this month. The strong euro means that EU shoppers continue to get excellent value for money from UK retailers.