Membership
Membership
Retailer Benefits

Benchmark your performance against hundreds of leading retailers

Understand your data using our market tracker comprising 14 sectors and hundreds of metrics, split by device

Improve your performance with access to our industry best practice reports and events

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Solution Provider Benefits

Meet retailers at both large and intimate events

Speak on panels to demonstrate your ecommerce expertise

Boost your retail presence with thought-leadership content opportunities

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Data & Reports
Data & Reports
Latest Data Indexes
- IMRG Capgemini Sales Index August 2019 (reporting July 2019)
  
  23/08/2019
  
  IMRG Capgemini Sales Index Summary August 2019
- IMRG MetaPack Delivery Index - August 2019
  
  23/08/2019
  
  IMRG Metapack UK Delivery Index Summary August 2019, reporting July 2019.
- Quarterly Benchmarking Q1 2019/20
  
  03/06/2019
  
  IMRG E-Retail and M-Retail Quarterly Sales Index
IMRG Insight
Latest Insights
- How do traffic and sales growth for online retail align?
  
  07/12/2017
  
  A comparison of traffic data from Hitwise and online retail sales data from IMRG has revealed that, broadly speaking, growth patterns for online retail traffic and sales are fairly consistent.
- Sector by Sector Online Retail Growth Forecast - 2019
  
  22/01/2019
  
  For the first time, IMRG can reveal its 2019 online retail growth forecast by sector.
- Traffic patterns over Black Friday and Christmas period 2017
  
  07/02/2018
  
  This insight article uses data from Hitwise to illustrate trends and developments around the share of traffic to online retail sites this year over the Black Friday and Christmas trading period – and analyses what these trends tell us.
View all Insights
Events
Events
Featured Events
- IMRG Data Breakfast - Structuring your delivery proposition for conversion and loyalty
  
  8:00 AM on 17/09/2019 London
  
  Join IMRG and GFS as we cross-reference two distinct datasets – a brand new survey of customers telling us what they want, plus hard data showing how they actually behave on retail sites – to help us decide which delivery options you should offer and how.
- IMRG Data Summit 2019
  
  8:00 AM on 19/09/2019 Cavendish Conference Centre
  
  The IMRG Data Summit gives attendees unparalleled insight into our wealth of unique datasets, as we interrogate a range of them to examine and debate the latest trends and developments we are tracking – and help ensure you are best positioned to make the most of the opportunities they throw up and improve your performance.
- IMRG Data Webinar - The role of customer service in providing seamless brand experiences
  
  2:00 PM on 20/09/2019 Online
  
  Join IMRG and Zendesk for this webinar sharing insight from a new joint report exploring some of the challenges that retailers face, the customer expectations that drive them and scenarios that will help to bridge the gap between customer expectation and brand promise.
Media
Media
Menu Item
- June spike an anomaly as online retail sales slump to lowest ever July growth
  
  29/08/2019
  
  LONDON UK – August 22, 2019: Following a month of improved sales in June, retailers failed to maintain the positive momentum in July, with online sales growth slowing to just +4.4% Year-on-Year (YoY) and falling by -5.7% Month-on-Month (MoM), according to the latest IMRG Capgemini eRetail Sales Index.
- Online Retail Sales Bounce Back in June to Record Strongest Growth this Year
  
  18/07/2019
  
  LONDON UK – July 18, 2019: With excellent weather and the start of the sale season signalling the arrival of summer, online retail sales rose by +8.5% Year-on-Year (YOY) in June, according to the latest IMRG Capgemini eRetail Sales Index.
- Why was H1 2019 Growth for Online the Lowest Ever?
  
  29/07/2019
  
  LONDON UK – July 29, 2019: A boost in June wasn’t enough to save online retail in the first half of 2019, with records showing that sales slumped to their lowest ever growth rate of just +5.4% Year-on-Year (YOY), according to the latest IMRG Capgemini eRetail Sales Index.
Blog