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IMRG MetaPack UK Delivery Index - May 2017

Reporting April 2017 Performance

Volume and Value looks good but On Time Delivery gives cause for concern

  • The growth in the volume of the UK’s online orders and deliveries continues to be strong and ahead of forecast at 16% cumulatively for the first third of 2017.
  • Of this volume, Next Day and Specified Day delivery is now established as the most popular service set provided by retailers with a combined 50.4% (next day, same day, weekend) of UK deliveries compared to 48% for Economy or Standard services.